Cellular Consultant Role at hi in Durban | Apply now!

🧾 JOB DETAILS

Job Title: Cellular Consultant (120hr)
Job ID: 11379
Job Type: Part-Time (120 Hours)
Job Schedule: Full Time Shift Roster
Closing Date: 04 February 2026
Location: hi Store, Gateway Theatre of Shopping, Durban, KwaZulu-Natal, South Africa

🏢 COMPANY OVERVIEW

The Foschini Group (TFG) is an internationally diversified retail group with 34 specialty lifestyle and apparel brands. TFG is purpose-led and driven by people, innovation, and customer experience. hi is a leading technology retail brand within TFG, offering cutting-edge mobile, computing, gaming, and smart lifestyle products that inspire self-expression through tech.

🧭 JOB OVERVIEW

The Cellular Consultant (120hr) role at hi Gateway focuses on delivering exceptional customer experiences while driving sales in a fast-paced technology retail environment. As a brand ambassador, you will assist customers in selecting the right tech solutions, meet sales targets, and stay informed on the latest mobile and lifestyle technology trends.

🎯 KEY RESPONSIBILITIES

• Act as a brand ambassador by delivering outstanding customer service

• Identify customer needs and recommend suitable mobile and tech solutions

• Consistently work towards achieving and exceeding sales targets

• Track individual sales performance against set goals

• Stay up to date with the latest technology, décor, and fashion trends

• Proactively seek opportunities to generate new sales

• Replenish and maintain stock to ensure store readiness at all times

• Build long-term customer relationships and loyalty

🎓 QUALIFICATIONS

Education

• Grade 12 (Matric)

Experience

• Retail or sales experience is advantageous

• Exposure to technology or cellular products is beneficial

Skills

• Strong passion for people and customer engagement

• Target-driven with a strong sales mindset

• Excellent verbal and written communication skills

• Ability to multitask in a fast-paced retail environment

• Ability to work independently and take initiative

• High attention to detail

• Strong negotiation and selling ability

• Customer service excellence and problem-solving skills

📄 CV TIPS

• Highlight retail, sales, or customer service experience

• Include any experience with cellular, tech, or electronics products

• Emphasise your ability to meet targets and work under pressure

• Showcase communication skills and customer engagement examples

• Keep your CV clear, concise, and results-focused

🌟 BENEFITS OF JOINING TFG & HI

• Opportunity to work for a leading international retail group

• Exposure to the latest mobile and smart lifestyle technology

• Career growth opportunities across multiple TFG brands

• Dynamic, inclusive, and people-focused work environment

• Ongoing learning and development opportunities

🛡️ COMPANY POLICY

TFG is an equal opportunity employer and is committed to Employment Equity in line with the Employment Equity Act. Preference may be given to candidates from designated groups. Appointments are made based on merit, business needs, and equity objectives.