Client Services Intern at MiWay Sanlam – Apply now!

Internship
  • Internship
  • Midrand, Gauteng
  • Market Related ZAR / Month
  • Salary: Market Related

Sanlam (Miway)

Job Details

💼 Job Title: Client Services Intern
🏢 Company: MiWay (Part of Sanlam Group)
🎓 Job Category: Customer Service / Administration
📄 Employment Type: Internship
📑 Internship Duration: 12 Months
💰 Remuneration: Stipend
📍 Location: Midrand (Samrand – Kosmosdal), Gauteng, South Africa
🌍 Industry: Insurance / Financial Services

Company Overview

MiWay is a direct insurance provider that forms part of the larger Sanlam Group, one of Africa’s leading financial services organizations. The company focuses on delivering innovative insurance solutions that simplify clients’ lives and allow them to live on their own terms.

MiWay combines technology, innovation, and customer-focused solutions to provide insurance products and services designed around the needs of its customers. The organisation promotes a culture built on agile values, innovation, and collaboration.

Through its connection with Sanlam Group and its business clusters such as Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, and Santam, employees have access to numerous opportunities for career development and growth.

Job Overview

The Client Services Intern will join the Client Services department and provide administrative and clerical support to the team. This role focuses on assisting with daily operational tasks while gaining valuable experience in customer service and administration within the insurance industry.

The intern will work under supervision and assist with tasks such as document handling, record keeping, simple calculations, and administrative processes that support client service delivery.

This internship provides an excellent opportunity for young professionals to gain hands-on experience in a professional financial services environment.

Key Responsibilities

  • Provide routine clerical and administrative support to functional teams

  • Assist with copying, filing, and document management

  • Distribute internal mail and documentation when required

  • Perform basic calculations and data entry tasks

  • Maintain accurate records and filing systems

  • Support team members with general administrative tasks

  • Assist in maintaining compliance with company procedures and quality standards

  • Contribute to delivering excellent customer service support

Qualifications

Education

  • Grade 12 / Matric (NQF Level 4)

  • 1-year Certificate or Diploma (up to NQF Level 6)

  • A completed relevant diploma or degree qualification

Experience

  • No experience required

Internship Criteria

  • Must be between 18 and 35 years old

  • Must be a South African citizen

  • Must be currently unemployed (less than 6 months previous employment)

  • Must not have previously participated in an INSETA internship

  • Must have completed a relevant qualification

Skills and Competencies

  • Computer literacy

  • Strong administrative skills

  • Active listening abilities

  • Analytical thinking and problem-solving

  • Good verbal and written communication skills

  • Customer service orientation

  • Ability to multitask and work under pressure

  • Good teamwork and professionalism

  • Flexibility and reliability

Knowledge Areas

  • Customer service

  • Team support

  • Administrative processes

  • Quality, compliance, and accreditation procedures

Personal Attributes

  • Strong communication skills

  • Action-oriented mindset

  • Ability to collaborate with team members

  • Resilience and adaptability

  • Results-driven attitude

  • Commitment to continuous improvement

Internship Tips

  • Highlight your completed certificate, diploma, or degree qualification.

  • Emphasise skills such as customer service, administration, and computer literacy.

  • Include any academic projects or experiences related to administration or client support.

  • Demonstrate your communication, teamwork, and organizational abilities.

  • Ensure your CV clearly shows reliability, professionalism, and attention to detail.

Benefits

Working at MiWay, part of Sanlam Group, offers:

  • 12 months of structured internship experience

  • Exposure to the insurance and financial services industry

  • Opportunity to develop administrative and client service skills

  • Access to learning and career development opportunities within the Sanlam Group

Company Policy

MiWay is committed to transformation, diversity, and employment equity. The company promotes an inclusive workplace that reflects the demographics of South Africa and supports the development of talented young professionals.

To apply for this job please visit careers.sanlamcloud.co.za.