Hotel Room Attendant at The Protea Hotels – Apply now!

Job Details

📍 Location: Protea Hotel Cape Town Waterfront Breakwater Lodge, Portswood Road, V&A Waterfront, Cape Town, Western Cape, South Africa
🏢 Company: Protea Hotels by Marriott (Marriott International)
💼 Job Type: Full-Time
🆔 Job ID: 26031877
📂 Department: Housekeeping & Laundry
🕒 Work Schedule: Onsite

Company Overview

Protea Hotels by Marriott is one of Africa’s leading hospitality brands, operating over 60 hotels across multiple African countries. As part of Marriott International, the brand combines global standards with local excellence, offering guests memorable and personalised experiences.

Marriott International is globally recognised for its strong culture of inclusion, career development, and service excellence, making it a preferred employer in the hospitality industry.

Job Overview

The Hotel Cleanliness Expert (Room Attendant) plays a vital role in delivering exceptional guest experiences by ensuring the cleanliness and presentation of rooms and public spaces. This role goes beyond traditional housekeeping by focusing on creating a welcoming and memorable environment for guests.

The successful candidate will be responsible for maintaining high hygiene standards, responding to guest needs, and supporting overall hotel operations in a professional and efficient manner.

Key Responsibilities

• Maintain cleanliness and presentation of guest rooms, bathrooms, and public areas
• Replace linens, towels, and guest amenities according to hotel standards
• Respond promptly to guest requests and housekeeping needs
• Ensure all appliances and room features are functional and report any faults
• Follow proper cleaning procedures using appropriate chemicals and equipment
• Maintain housekeeping carts, storage areas, and cleaning supplies
• Communicate effectively with team members and management
• Adhere to health, safety, and hygiene regulations at all times
• Support colleagues to ensure smooth daily operations and excellent guest service

Qualifications

Education

• Matric certificate or equivalent qualification

Experience

• Minimum of 1 year experience in housekeeping or a similar role preferred

Skills

• Strong attention to detail and cleanliness standards
• Good communication and interpersonal skills
• Customer service orientation with a friendly attitude
• Ability to work efficiently in a team environment
• High level of reliability, integrity, and professionalism
• Understanding of safety and hygiene practices

CV Tips

• Highlight any housekeeping or hospitality experience clearly
• Include specific duties such as cleaning, guest service, or maintenance reporting
• Emphasise reliability, teamwork, and attention to detail
• Keep your CV simple, neat, and easy to read
• Mention any training in health, safety, or cleaning procedures
• Showcase your ability to deliver excellent customer service

Benefits of Joining the Company

• Opportunity to work for a globally recognised hospitality brand
• Access to training and career development programmes
• Exposure to international hospitality standards
• Supportive and inclusive work environment
• Potential for career growth within Marriott International
• Gain valuable experience in customer service and hotel operations

Company Policy

Marriott International is committed to equal opportunity employment and maintains a strict no-fee recruitment policy, ensuring that applicants are never required to pay for job opportunities.

The company promotes diversity, inclusion, and respect in the workplace, valuing employees from all backgrounds. All staff are expected to uphold professional standards, maintain confidentiality, and follow company procedures to ensure a safe, secure, and welcoming environment for both guests and employees.