Pepkor Lifestyle
Job Details
📌 Job Title: Service Centre Administrator
🏢 Company: Pepkor Lifestyle (Incredible Connection – HiFi Corp Brand)
📄 Job Type: Permanent (Full-Time)
🏭 Industry: Retail
📍 Location: Midrand, Gauteng, South Africa (Mall of Africa)
🗂 Division: Incredible Connection
⏳ Closing Date: 10 April 2026
Company Overview
Pepkor Lifestyle is a leading retail group in South Africa, offering a wide range of consumer electronics, appliances, and lifestyle products through well-known brands like Incredible Connection and HiFi Corp. The company is focused on delivering value to customers while creating growth opportunities for employees in a fast-paced and innovative retail environment.
Job Overview
The Service Centre Administrator plays a key role in ensuring excellent customer service while supporting store operations. This role involves assisting customers, maintaining product knowledge, supporting sales targets, and ensuring the service centre runs efficiently. It is ideal for individuals who are customer-focused, energetic, and eager to grow within the retail sector.
Key Responsibilities
- Deliver high-quality customer service and support
- Assist in achieving store and service centre sales targets
- Maintain up-to-date knowledge of products and services
- Support merchandising and ensure attractive store presentation
- Contribute to store safety and security standards
- Work effectively within a team and manage tasks independently
- Assist customers with queries, service requests, and product information
Qualifications
Education
- Grade 12 (Matric)
Experience
- 1–2 years of experience in a retail environment
Skills
- Strong customer service and communication skills
- Sales-driven with the ability to meet targets
- Good organizational and time management skills
- Ability to work in a fast-paced retail environment
- Teamwork and self-management skills
- Basic product knowledge (electronics/retail advantageous)
CV Tips
- Highlight your retail and customer service experience
- Include achievements related to sales targets or customer satisfaction
- Showcase your communication and teamwork skills
- Mention any experience with product handling or merchandising
- Keep your CV concise and tailored to retail roles
Benefits of Joining the Company
- Opportunity to work with a leading retail brand in South Africa
- Exposure to a wide range of products and services
- Career growth and development opportunities
- Competitive salary and benefits
- Dynamic and innovative work environment
- Opportunity to make a meaningful impact in customer service
Company Policy
Pepkor Lifestyle is committed to equal opportunity employment and creating an inclusive workplace. The company promotes ethical business practices, customer-first service, and compliance with all relevant retail and labour regulations. Employees are expected to uphold company values, maintain professionalism, and contribute to a safe and respectful working environment.
