Job Details

📌 Job Title: Operations Manager
🏢 Company: LIONLEAD Real Estate
📍 Location: Cape Town, Western Cape, South Africa
💼 Job Type: Full-time
🏠 Work Model: On-site
💰 Salary: ZAR 25,000 – ZAR 35,000 per month
🧩 Department: Operations / Strategy Execution

Company Overview

LIONLEAD Real Estate is a fast-scaling real estate business transitioning from a founder-led operation into a multi-branch real estate group. The company is building micro-branches across Cape Town, each led by equity partners with an ownership mindset. This growth phase presents a unique opportunity for an operations professional to build the business framework from the ground up.

Job Overview

LIONLEAD Real Estate is looking for a highly organised and execution-focused Operations Manager to become the operational backbone of the business. This is a high-impact role for someone who enjoys building systems, documenting processes, and driving accountability across teams.

The successful candidate will work closely with the CEO and branch managers to translate strategic vision into actionable projects, establish standard operating procedures, and create scalable operational systems that support branch expansion and franchise development.

This is an ideal opportunity for a self-starter who thrives in ambiguity and enjoys creating structure where none currently exists.

Key Responsibilities

Strategy Execution & Project Management

Translate business strategy into clear project plans, milestones, and deadlines
Manage key strategic projects from initiation to completion
Run weekly and monthly strategy check-ins with leadership
Identify risks, bottlenecks, and operational blockers early
Drive project execution across branch launches and growth initiatives

SOP Development & Documentation

Audit all business processes across operations
Document workflows from onboarding to commission payouts
Build a comprehensive SOP library
Develop branch operational playbooks
Create templates and frameworks to reduce key-person dependency

Accountability & Performance Management

Track branch manager KPIs and performance targets
Build dashboards and scorecards for real-time reporting
Conduct monthly performance reviews
Escalate underperformance with recommendations
Monitor equity partner vesting milestones

Franchise Development Support

Manage inbound franchise enquiries
Qualify prospects and schedule CEO meetings
Maintain pipeline tracking and systematic follow-ups
Prepare presentations, proposals, and pitch materials

Operational Improvement

Identify inefficiencies and implement process improvements
Recommend systems such as CRM, project management, and accounting tools
Coordinate communication across branches
Drive a culture of continuous improvement

Qualifications

Minimum Requirements

Proven experience in operations management, business operations, or project management
Strong project management capability
Experience creating SOPs and business documentation
Advanced Microsoft Office and Google Workspace skills
Experience with tools such as:
- Asana
- Monday.com
- Similar project platforms

Skills Required

Exceptional organisation skills
Strong attention to detail
Leadership and accountability management
Process design and optimisation
Communication and reporting
Stakeholder management
Problem-solving and analytical thinking
Ability to work independently

CV Tips for Applicants

To improve your application, ensure your CV highlights:

operations or project management experience
process improvement achievements
SOP creation and documentation experience
KPI dashboard and reporting exposure
stakeholder and leadership coordination
branch expansion, franchise, or multi-site experience
software tools used (Asana, Monday.com, CRM systems)

Use strong action words such as implemented, built, managed, optimised, tracked, coordinated, and delivered.

Benefits of Joining the Company

Competitive monthly salary
Opportunity to build systems from scratch
Direct exposure to leadership and strategic decision-making
Career growth in a scaling real estate group
High-impact role with long-term leadership potential

Company Policy

LIONLEAD Real Estate is focused on building a high-performance, ownership-driven culture. The successful candidate must be comfortable working in a fast-paced environment with evolving structures and growth-focused objectives.

To apply for this job please visit lionleadrealestate.recruitee.com.