Job Details

📌 Job Title: Sales Administrator
🏢 Company: SMD Technologies
📍 Location: Johannesburg, Gauteng, South Africa
🕒 Employment Type: Full-Time
💼 Industry: Consumer Electronics & Brand Development
🚗 Requirement: Valid driver’s license and own vehicle required

Company Overview

SMD Technologies is a leading global product and brand development company with a strong footprint across multiple industries and international markets. The company manages a diverse portfolio of well-known brands including Volkano, Amplify, Bounce, Rocka, Eiger, Connex Connect, Switched, Kingsons, and Edumatics.

With offices in Dubai, the United States, Cape Town, China, the United Kingdom, and Australia, SMD Technologies continues to expand its global presence through innovative products and extensive distribution networks. The company is recognised for building and nurturing successful brands while maintaining strong customer relationships and operational excellence.

Job Overview

SMD Technologies is looking for a proactive and organised Sales Administrator to support independent client accounts and assist with daily sales administration functions. The successful candidate will work closely with internal teams and clients to ensure smooth order processing, accurate data management, and excellent customer service delivery.

This role is ideal for a detail-oriented professional who thrives in a fast-paced environment and can effectively manage multiple administrative and client-related tasks simultaneously.

Key Responsibilities

• Resolve independent client issues and complaints professionally
• Collaborate closely with the sales team to support client accounts
• Manage and fulfil client requirements efficiently
• Perform accurate data capturing and reporting
• Process customer orders from receipt through to delivery
• Follow up on orders and ensure timely communication with clients
• Provide regular feedback to internal teams and customers
• Maintain organised and up-to-date filing systems
• Assess and evaluate customer needs and expectations
• Assist in preparing for client meetings and engagements
• Send reminders regarding appointments and meetings
• Recommend workflow improvements to enhance office efficiency
• Answer incoming calls professionally and direct messages appropriately
• Ensure all deadlines and administrative targets are met

Qualifications

Education

• Matric certificate required
• Relevant NQF Level 7 qualification or Bachelor’s Degree preferred

Experience

• 1–3 years’ experience in sales administration or a similar role

Skills

• Intermediate to advanced Microsoft Office skills (Word, Excel, Outlook)
• Knowledge of accounting systems such as Pastel or SAP advantageous
• Strong administrative and organisational skills
• Ability to multitask and manage multiple client accounts
• Excellent verbal and written communication skills
• Strong customer service and interpersonal abilities
• Problem-solving and analytical thinking skills
• Ability to work effectively in a team environment
• Time management and deadline-driven approach

Additional Requirements

• Valid South African driver’s license
• Own reliable vehicle required

CV Tips

• Highlight your sales administration and customer service experience
• Include systems experience such as SAP, Pastel, or CRM platforms
• Showcase your Microsoft Excel and reporting skills
• Mention experience managing orders, invoicing, or client accounts
• Include examples of multitasking and deadline management
• Emphasise communication and problem-solving abilities
• Clearly indicate that you have a valid driver’s license and own vehicle
• Keep your CV professional, well-structured, and achievement-focused

Benefits of Joining the Company

• Opportunity to work for a globally recognised brand development company
• Exposure to international brands and distribution operations
• Collaborative and fast-paced work environment
• Career growth opportunities within a growing global organisation
• Exposure to multiple business functions and sales operations
• Professional development in administration and customer relations
• Dynamic team culture focused on innovation and excellence

Company Policy

SMD Technologies is committed to equal opportunity employment and creating an inclusive workplace where employees are respected and supported. Recruitment and promotion decisions are based on merit, qualifications, performance, and business needs.

The company promotes professionalism, accountability, teamwork, and ethical business conduct across all departments. Employees are expected to maintain confidentiality, deliver high standards of customer service, and contribute positively to company growth and operational efficiency.