Eduvos
About Eduvos
Eduvos is a leading institution dedicated to providing quality education and enriching student experiences. We aim to offer a student-centered environment that supports academic and personal growth, preparing students for a successful future. Eduvos is expanding its offerings and invites experienced individuals to contribute to our mission of excellence in education and student experience.
Position Overview: Academic and Student Experience Manager
Eduvos is looking for a dynamic and experienced Academic and Student Experience Manager to join our Umhlanga campus. This full-time, permanent position is pivotal in ensuring an exceptional student experience, both in and outside the classroom. The ideal candidate will be someone who is passionate about student success and will focus on the overall student experience, from onboarding to retention, ensuring that students thrive in their academic and personal journey.
Key Responsibilities
🎓 Student Retention & Support
- Develop and implement a student experience journey that includes social events, wellness programs, academic support, and governance.
- Facilitate orientation, onboarding, and induction processes to ensure smooth transitions for students.
- Monitor student engagement through various programs like wellness initiatives, academic support, and employability workshops.
🏫 Academic Support & Compliance
- Collaborate with faculty to provide academic support programs and ensure student feedback is integrated into the academic experience.
- Ensure that students are compliant with institutional policies and provide support for disciplinary procedures when necessary.
- Organize graduation events, career fairs, and other key student engagement events on campus.
💼 Leadership & Stakeholder Engagement
- Lead a team dedicated to student success and experience, fostering a culture of student-centric leadership.
- Manage internal and external stakeholder relationships, including sponsors, faculty, and student organizations.
- Chair the student disciplinary committee, managing inquiries and ensuring compliance with student conduct regulations.
📊 Operational & Event Management
- Oversee event logistics, ensuring successful execution of key student-centric events like graduation ceremonies and career fairs.
- Ensure that facilities and venues meet compliance standards and support student needs.
- Implement and manage service level agreements (SLAs) and coordinate with relevant departments to ensure smooth campus operations.
Functional and Behavioural Competencies
🔧 Functional Competencies:
- Proficiency in MS Office and experience with relevant student management systems.
- Strong project management skills and ability to manage multiple tasks effectively.
- Experience with case management systems and SLA management.
💡 Behavioural Competencies:
- Strong initiative and responsibility to take ownership of key projects and student experience initiatives.
- Excellent people leadership skills, fostering a collaborative and supportive environment.
- Effective communication skills (both verbal and written), with the ability to engage stakeholders at all levels.
- Strong problem-solving skills and a systematic approach to organizing tasks and managing challenges.
Minimum Qualifications & Requirements
🎓 Essential Requirements:
- Honours Degree or a Postgraduate Diploma in management or a related field.
- A minimum of three years’ managerial experience in an academic environment.
- At least five years’ experience in service or customer management, preferably within higher education.
- Demonstrated ability to manage student engagement programs and ensure student success.
- Strong computer literacy and experience working with student management systems.
🎓 Preferred Requirements:
- Experience in a higher education environment.
- Project management certification or experience in managing complex initiatives.
What We Offer
- Permanent Full-Time Position at a leading educational institution.
- Competitive Salary and benefits package.
- Opportunity for Growth and professional development in a dynamic academic environment.
- A supportive work culture that values student-centered success.
How to Apply
If you are passionate about student success and academic excellence, and have the leadership skills to enhance the student experience at Eduvos, we encourage you to apply now! Join a growing and vibrant academic community that is committed to providing an exceptional learning journey for all students.
Apply Now before the closing date, 12 March 2025.
Find Similar Jobs at:
TIPS for CV Related to this Post
To ensure your CV stands out for the Academic and Student Experience Manager role at Eduvos, consider these helpful tips:
- Highlight Relevant Experience: Focus on your managerial experience in higher education and student engagement. Show how your previous roles align with the responsibilities mentioned in the job description.
- Demonstrate Leadership Skills: Emphasize your experience in leading teams and managing initiatives that drive student success.
- Showcase Event Management Expertise: If you’ve organized academic events, graduations, or career fairs, make sure to detail this on your CV.
- Strong Communication: Highlight your ability to communicate effectively with students, faculty, and external stakeholders.
- Academic Support Focus: Emphasize any roles or projects where you’ve facilitated academic support and contributed to student retention.
By following these CV tips, you will increase your chances of landing an interview for this exciting opportunity at Eduvos.
