RELX
🌟 Account Manager II at LexisNexis – Apply Now!
Are you an experienced client relationship builder with a passion for strategic account growth? LexisNexis, a global leader in legal and business information solutions, is seeking a dynamic Account Manager II to join its forward-thinking team.
This full-time opportunity is perfect for professionals who thrive on delivering value to clients, expanding key accounts, and driving commercial success. If you’re ready to work with a world-renowned brand and make a meaningful impact, this role is for you.
🏢 About LexisNexis
LexisNexis is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. With a strong commitment to innovation, we empower legal, government, and corporate clients with the tools and insights they need to advance the rule of law and drive progress. Our purpose-driven culture promotes inclusion, integrity, and excellence.
💼 Your Key Responsibilities
As an Account Manager II, you’ll be responsible for ensuring customer satisfaction, identifying opportunities for growth, and serving as a trusted advisor to a portfolio of existing clients. Your main goals will be to maximize retention, increase revenue, and enhance client engagement.
🔍 Core Duties:
-
Build strong, long-lasting relationships with clients to become their go-to strategic partner
-
Identify upselling and cross-selling opportunities within your assigned account portfolio
-
Deliver value-driven presentations and product solutions tailored to client needs
-
Negotiate renewals and contract extensions with a win-win mindset
-
Collaborate closely with Sales, Product, and Support teams to ensure client success
-
Actively gather client feedback to improve products and customer experience
-
Track KPIs, prepare performance reports, and maintain CRM accuracy
📌 What You’ll Need
-
3+ years of account management, customer success, or B2B sales experience
-
Proven ability to build trust-based client relationships and close business deals
-
Strong negotiation, communication, and presentation skills
-
Ability to identify client pain points and deliver tailored solutions
-
Experience working in SaaS, legal tech, or information services is a plus
-
Familiarity with CRM platforms (e.g., Salesforce)
-
Resilience, adaptability, and a team-first mindset
-
Bachelor’s degree in Business, Marketing, or related field preferred
🎯 What Makes You a Great Fit
-
You’re passionate about customer success and business growth
-
You understand the power of data-driven decision-making
-
You thrive in a fast-paced, performance-driven environment
-
You want to work for a company that promotes justice, ethics, and innovation
💡 What We Offer
-
Competitive base salary + performance-based bonuses
-
Comprehensive benefits including medical, dental, and wellness plans
-
Continuous learning and career development opportunities
-
A collaborative and inclusive work culture
-
Hybrid or remote flexibility depending on location
-
Global exposure and advancement potential within RELX group
At LexisNexis, you won’t just grow your career—you’ll make a difference. Join us in our mission to advance the rule of law and provide impactful solutions to clients around the world.
🔗 Find similar jobs at: https://careerjunctionza.co.za/jobs/
📝 CV Tips for Account Manager Roles
To improve your chances of landing this role, consider the following CV advice tailored for account management positions:
-
Showcase Client Success Stories: Highlight how you improved client satisfaction, retention, or revenue growth. Use metrics (e.g., “Increased account value by 30% YoY”).
-
Use Relevant Keywords: Include terms like “client relationship management,” “B2B sales,” “customer success,” “renewals,” and “upselling.”
-
Tailored Profile Summary: Write a short intro emphasizing your experience in strategic account management and your understanding of client needs.
-
Technology Stack: Mention CRMs and productivity tools you’re comfortable with (e.g., Salesforce, HubSpot, Microsoft 365).
-
Problem Solving Examples: Describe a time you resolved a client issue creatively or turned a dissatisfied client into a loyal one.
-
Include Soft Skills: Showcase strong interpersonal, communication, and negotiation abilities.
🌐 Company Website: https://www.lexisnexis.com/
To apply for this job please visit relx.wd3.myworkdayjobs.com.
