Admin Clerk For Online Shopping at Shoprite | Apply Now!

📍 Company: Shoprite Group – House and Home
📌 Location: Germiston, Gauteng, South Africa
📅 Closing Date: 8 August 2025
📄 Reference Number: SHO250805-6
📁 Job Type: Contract / Fixed-Term

Website: https://www.shopriteholdings.co.za

🧾 About the Role:

Join Africa’s largest retailer, the Shoprite Group, as an Admin Clerk (Online Shopping) within our dynamic Furniture Division. Based in Germiston, this contract position offers the opportunity to work in a fast-paced e-commerce and retail environment, supporting online customer orders and ensuring seamless end-to-end execution.

If you’re a detail-oriented professional with advanced Excel skills, administrative strength, and a passion for customer service in the online space, this role is for you!

🧠 Key Responsibilities:

✅ Understand and support the full online shopping process, from order placement to delivery
✅ Communicate with customers, branches, DCs (distribution centers), courier companies
✅ Provide efficient call center support with excellent phone etiquette
✅ Handle credit applications, layby processes, and accurately capture data
✅ Liaise with Buyers, Suppliers, and Branches for stock, bookings, and service needs
✅ Ensure timely and accurate order tracking and resolution

🎓 Minimum Qualifications:

• Matric / Grade 12 – Essential

• Diploma or higher certificate in Administration or related – Advantageous

💼 Experience Required:

• At least 3 years of administrative experience

• Retail background is beneficial

• Prior e-commerce or online order processing experience is advantageous

🛠️ Skills & Competencies:

• Advanced Excel skills (Office 365)

• Strong written and verbal communication abilities

• Customer-centric with great phone etiquette and interpersonal skills

• Knowledge of Magento – Training provided if unfamiliar

• Ability to multi-task, prioritize, and work in a team environment

• Fast learner and hard-working attitude

🏢 About Shoprite:

The Shoprite Group is a leading South African retailer, committed to innovation, service, and digital transformation. With a footprint across the continent, we provide opportunities in various sectors, including e-commerce, logistics, and administration. We celebrate diversity, foster inclusion, and support employment equity in all our hiring decisions.

📬 How to Apply:

Apply via the official Shoprite career portal before 8 August 2025.
📌 Only shortlisted candidates will be contacted. If you do not hear from us within 14 days, consider your application unsuccessful.

💡 CV Tips for Admin Clerk Roles:

• Highlight your Excel expertise – include specific formulas or reporting tasks you’ve handled

• Showcase e-commerce or order tracking experience

• Demonstrate problem-solving and communication skills through real examples

• Use action verbs like “coordinated,” “resolved,” “updated,” “communicated”

⚖️ Employment Equity Statement:

Shoprite is committed to creating and embracing a diverse, inclusive environment. We support Employment Equity (EE) in both internal and external recruitment processes.

🔍 Find similar jobs at: https://careerjunctionZA.co.za/