TFG - Markham Group
Job Description
Responsibilities:
- Assist the Store Manager with stock take and store administration
- Monitor and analyze stock movement within the store
- Implement risk management procedures to mitigate stock losses and shrinkage
- Ensure compliance with all administration, systems, and reporting procedures
- Extract store reports to analyze turnover and stock performance
- Present information to the Store Manager
- Organize and maintain in-store filing systems
- Monitor and control cash or transactional activities to ensure processes are followed
Qualifications:
- Grade 12 qualification
- Uphold in-store safety and security procedures
- Process customer transactions via active retail system (POS)
- Identify customer needs through professional engagement and communication
- Establish customer loyalty by promoting cash reward programs
- Take initiative to improve customer experience and satisfaction
- Adhere to visual merchandising principles and follow housekeeping procedures
- Continuously seek opportunities to develop selling skills and product knowledge
- Work within a team to meet sales targets and implement store objectives
- Stay updated with the latest fashion trends
Skills:
- Minimum of 3 years retail or admin experience
- Interest in fashion
- Good administration ability
- Passion for excellent customer service and sales environment
- Computer literate
- Preference for administrative tasks
- Effective communication and persuasion skills at all levels
- Initiative and resourcefulness
- Ability to source and implement effective solutions in a fast-paced environment
- Customer service delivery
- Office systems, planning, and organizing
- Policy and procedures knowledge
- Strategic sales planning
- Managing the sales process
- Customer value management
Behaviours for Success:
- Tackling new opportunities and challenges with urgency, high energy, and enthusiasm
- Building formal and informal relationships inside and outside the organization
- Building strong customer relationships and delivering customer-centric solutions
- Making timely decisions to keep the organization moving forward
- Adopting innovations in business-building digital and technology applications
- Motivating people to do their best to help the organization achieve its objectives
- Using feedback and reflection for personal and professional growth
- Developing people to meet both their career goals and the organization’s goals
- Focusing on continuous improvement of processes
- Actively learning through experimentation and reflection
- Providing direction, delegating, and removing obstacles to get work done
- Holding self and others accountable to meet commitments
- Strong verbal/written communication skills and organizational skills
- Ability to multi-task in a fast-paced environment
- Ability to work independently and take initiative
- High level of attention to detail
About Us
Who we are is because of our people. They are our greatest asset. TFG is an internationally diversified retail portfolio of 34 speciality lifestyle and apparel brands that inspire our customers to live their best lives and are woven into the lives of millions. Our vision is to create the most remarkable omnichannel experiences for our customers. TFG is more than a workplace, it’s a launchpad for your growth. Join us and explore endless growth opportunities across our diverse brands. We’re a purpose-led business, and on this team, you’ll share the pride of making an impact across a whole industry. We’re the designers, the makers, the shakers, and the teams behind the scenes. Are you with us?
How to Apply:
To apply for this job please visit fa-expc-saasfaprod1.fa.ocs.oraclecloud.com.
