TFG (The Foschini Group)
Relay Jeans, part of TFG (The Foschini Group), is looking for a highly organized and motivated Administration Controller to join their dynamic team at Golden Walk, Johannesburg. If you have a passion for fashion, a flair for administration, and exceptional customer service skills, this is your chance to make a difference at one of South Africa’s leading specialty lifestyle brands.
Key Responsibilities:
✔ Stock Management: Assist the Store Manager with stock takes, monitor and analyze stock movement within the store.
✔ Risk Management: Implement risk management procedures to reduce stock losses and shrinkage, ensuring compliance with all procedures.
✔ Administration & Reporting: Ensure proper administration of store systems and reporting processes. Extract and analyze store reports to track turnover and stock performance.
✔ Cash and Transactional Control: Monitor and control cash and transactional activities in line with company procedures.
✔ Customer Service Excellence: Process customer transactions via the POS system and engage with customers to identify needs and build loyalty.
✔ Visual Merchandising: Adhere to visual merchandising principles and maintain store housekeeping standards.
✔ Teamwork: Collaborate with your team to meet sales targets and implement store objectives. Stay updated with the latest fashion trends to guide customer choices.
✔ Customer Loyalty Programs: Promote customer reward programs to boost customer retention.
✔ Shift Flexibility: Be available to work shifts as needed, ensuring smooth operations.
✔ Safety & Security: Uphold in-store safety and security procedures, ensuring a safe shopping environment.
Qualifications & Skills:
🎓 Educational Requirements:
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Grade 12 qualification is a must.
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Minimum 3 years of retail or admin experience in a similar environment.
🔧 Required Skills:
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Interest in fashion and an eye for trends.
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Strong administration skills and ability to handle stock and reports efficiently.
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Exceptional customer service skills with the ability to build relationships and increase loyalty.
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Computer literate with knowledge of retail systems (POS).
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Strong organizational skills with the ability to multitask in a fast-paced environment.
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Ability to work independently and under pressure, taking initiative to resolve issues promptly.
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Strong communication skills both verbal and written.
Why Work at Relay Jeans?
Relay Jeans, a part of TFG, is not just a workplace but a vibrant environment where fashion enthusiasts come together to offer top-quality products and services. Relay Jeans stands as a leading South African denim brand, known for its stylish, high-quality denim and youthful brand identity. TFG supports its employees’ growth through numerous opportunities within its diverse retail portfolio.
At TFG, you will enjoy a supportive and innovative workplace where you can thrive and make an impact. Join us to be part of a company that prioritizes both customer satisfaction and employee development.
Ready to Apply?
Take the next step in your career and join Relay Jeans today!
Find similar jobs at: https://careerjunctionza.co.za/jobs/
TIPS for CV related to this post: Highlight your retail experience, focusing on stock management, administration, and customer service. Emphasize your ability to work independently, multitask, and stay organized in a fast-paced retail environment. Don’t forget to mention any experience with POS systems or fashion-related knowledge.
🌐 Company Website: www.tfg.co.za
