Assistant Store Manager at Clicks in Fourways | Apply Now!

📍 Location: Cedar Road, Fourways, Johannesburg, Gauteng
📅 Closing Date: 18 August 2025
🏢 Industry: FMCG, Retail, Wholesale & Supply Chain
📄 Contract: Permanent
💰 Remuneration: Market Related

🏢 About Clicks Group

Clicks Group is South Africa’s leading health, beauty, and wellness retailer with hundreds of stores nationwide. We are committed to delivering exceptional customer service, promoting growth, and maintaining strong community connections. We offer a dynamic work environment where your contribution directly impacts customer wellbeing and brand success. Learn more about us at www.clicksgroup.co.za.

🎯 Job Purpose

Support the Store Manager in running an efficient store operation focused on service excellence, sales growth, and customer loyalty to achieve sales, profit, and compliance targets — ensuring a competitive advantage for the Clicks brand.

📋 Job Objectives & Responsibilities

📈 Sales & Financial Performance

• Maximise sales through promotional activities, cross-selling, and up-selling.

• Ensure achievement of store financial goals including budget adherence and profit targets.

⚙️ Operational Management

• Manage daily store operations, including expenses, stock management, shrinkage control, housekeeping, and administration.

• Ensure in-store visual merchandising meets Clicks brand standards and promotional layouts.

👥 Team Leadership

• Motivate, direct, and manage staff performance to meet set targets and goals.

• Support Store Manager in staff scheduling and labour compliance.

🤝 Customer Service Excellence

• Implement customer service initiatives to deliver great experiences and boost loyalty.

• Drive Clicks ClubCard participation targets.

📑 Administration & Compliance

• Complete all administrative tasks efficiently, including weekly time and attendance submissions.

• Ensure compliance with retail risk, cost control, and labour legislation.

📚 Minimum Requirements

🎓 Education & Experience

• Essential: Grade 12 with at least 50% in Maths and English.

• Essential: Relevant Retail or Business Management qualification (for external applicants).

• Desirable: Degree in Retail or Business Management.

• Minimum 1 year experience in assistant store management or successful completion of Clicks Trainee Store Management Programme.

• Financial management experience including budgets and profit & loss statements.

🔧 Skills & Knowledge

• Understanding financial management principles.

• Retail and FMCG merchandising and promotions knowledge.

• Customer service excellence and labour legislation understanding.

• People management and competency-based interviewing skills.

• Strong numeracy, planning, problem-solving, and communication skills.

• Computer literacy (MS Office proficiency).

💡 CV Tips for Assistant Store Manager Applications

1. Highlight leadership experience and team management successes.

2. Emphasize financial acumen — budgeting, P&L oversight, and sales growth figures.

3. Detail experience with visual merchandising and store presentation.

4. Showcase examples where you improved customer loyalty and service standards.

5. Include measurable achievements, e.g., “Increased ClubCard participation by 20% in 12 months.”

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