Assistant Store Manager at Clicks in Mulbarton | Apply now!

📍 Location: Shop 19, Panorama Shopping Centre, Jordie Street, Mulbarton, Johannesburg South, 2059
📅 Closing Date: 18 August 2025
📄 Contract Type: Permanent
💰 Remuneration: Market Related

Website: https://www.clicksgroup.co.za/

🏢 About Clicks Group

Clicks Group is South Africa’s leading health, beauty, and wellness retailer, with over 850 stores and 650 pharmacies nationwide. Founded in 1968, the group is committed to service excellence, innovation, and empowerment, offering customers trusted products and services alongside exceptional in-store experiences.

Our vision is to be the customer’s first choice in health and beauty retail while creating a workplace that values people, growth, and integrity.

🎯 Job Purpose

Support the Store Manager in ensuring efficient store operations, delivering exceptional customer experiences, and achieving sales and profit targets to maintain a competitive edge for the brand.

📋 Key Responsibilities

Sales & Financial Performance

• Drive sales through promotions, cross-selling, and up-selling initiatives.

• Achieve store financial targets, including budgets and profitability.

Operations Management

• Oversee daily store activities—expenses, stock management, shrinkage, and administration.

• Maintain high visual merchandising and brand presentation standards.

Team Leadership

• Motivate and guide staff to meet performance goals.

• Manage work schedules in line with labour policy and staffing requirements.

Customer Service

• Implement in-store service initiatives to enhance customer loyalty.

• Achieve Clicks ClubCard participation targets.

Administration & Compliance

• Complete HR administration, including time and attendance records.

• Ensure compliance with risk, cost, and stock management policies.

📚 Requirements

Education

• Essential: Grade 12 (50% in Maths and English).

• Essential: Relevant Retail/Business Management qualification.

• Desirable: Degree in Retail/Business Management.

Experience

• Minimum 1 year in an Assistant Store Manager role within retail/FMCG or completion of the Clicks Trainee Store Management Programme.

• Financial management experience (budgets, P&L, ratios).

Skills & Knowledge

• Financial management principles.

• Retail/FMCG merchandising and promotions.

• Customer service excellence.

• Labour legislation & IR practices.

• People management and competency-based interviewing.

• Numeracy, communication, and problem-solving skills.

• Computer literacy.

💡 CV Tips for Assistant Store Manager Roles

1. Showcase leadership achievements—team performance improvements, sales growth.

2. Highlight financial management skills—budget control, P&L contributions.

3. Detail experience with visual merchandising and in-store promotions.

4. Include measurable results (e.g., “Reduced stock loss by 15% in 6 months”).

5. Emphasise customer loyalty initiatives and results achieved.

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