Assistant Store Manager in Cape Town | Apply Now!

📍 Location: Cape Town, Western Cape, South Africa, ZIP Code: 8001
🏢 Company: Jo Malone London – Estée Lauder Companies
🕒 Job Type: Full-Time Regular
🛒 Function: Sales – Point of Sale Management
📌 Job Reference ID: 12518

Website: http://www.elcompanies.com

💼 About the Role

Jo Malone London is searching for an inspirational and dynamic Assistant Store Manager to support the Store Manager in leading a high-performing retail team. You will play a pivotal role in ensuring smooth day-to-day store operations, driving sales, delivering exceptional customer service, and fostering a strong team culture.

If you’re a self-starter with a flair for luxury retail and a passion for coaching others, this is your chance to join one of the most prestigious fragrance brands in the world.

🛠️ Key Responsibilities

• Support the Store Manager in all aspects of daily operations

• Inspire, lead, and mentor a team of Sales Associates

• Deliver exceptional, personalized customer experiences

• Meet and exceed sales and customer service targets

• Manage stock control, inventory, and cash handling

• Ensure smooth functioning of point-of-sale systems

• Foster a positive team environment and support employee development

• Maintain brand integrity and high visual merchandising standards

• Be available to work retail hours, including nights, weekends, and special events

📋 Minimum Requirements

• Proven retail experience (luxury beauty or cosmetics preferred)

• Strong interpersonal and leadership skills

• Previous supervisory or team-leading experience

• Ability to mentor and coach staff to reach performance goals

• Experience with POS (point-of-sale) systems

• Basic proficiency in Microsoft Office (Word, Excel, Outlook)

• Must be eligible to work and reside in South Africa

🌟 Why Join Jo Malone London?

• Work for a global luxury beauty brand

• Competitive salary and benefits package

• Extensive training and development programs

• Diverse, inclusive, and progressive workplace culture

• Career growth opportunities across Estée Lauder Companies

✅ CV Tips for Retail Management Applicants

• Highlight leadership roles and team achievements in retail

• Include performance metrics (e.g., sales growth, customer satisfaction improvements)

• Emphasize customer service excellence and coaching experience

• List software tools used (POS systems, inventory tools, Microsoft Office)

• Showcase your adaptability to fast-paced and luxury environments

🔎 Find similar jobs at: https://careerjunctionZA.co.za