Exciting Opportunity: Bookings Clerk Vacancy Available at Hyundai Fourways!

Job Description

KEY DUTIES AND RESPONSIBILITIES

Bookings Clerk

1. Ensuring timely closure of all jobs.
2. Costing all jobs according to the flat rate manual.
3. Assisting Service Advisors during peak times.
4. Taking service bookings primarily between 07:30 and 10:00.
5. Managing diary efficiently, ensuring correct daily hours using the bucket system.
6. Planning effectively for customer departures during mornings.
7. Coordinating between service advisors and foreman.
8. Maintaining an updated and neat booking sheet.
9. Providing friendly and helpful customer service, offering accurate information.
10. Obtaining timely and accurate authorization from service plan and fleet companies.
11. Keeping filing up to date.
12. Sending debtors invoices promptly.

Receptionist/Switchboard Operator

1. Answering incoming telephone calls promptly.
2. Ensuring customer comfort in the reception area.
3. Managing the switchboard, including call transfers and message taking.
4. Controlling machinery and lighting to maintain reception displays while limiting wastage.
5. Assisting in managing cleaners to upkeep the front desk and dealership.
6. Supervising junior staff working in the reception area.
7. Completing weekly/monthly reports for the Dealer Principal/Accountants promptly.
8. Assisting with general administration duties.

Position Overview: Costing Clerk

1. Ensuring timely closure of all jobs.
2. Costing all jobs according to the flat rate manual.
3. Assisting service advisors during peak times.
4. Taking service bookings primarily between 07:30 and 10:00.
5. Managing diary efficiently, ensuring correct daily hours using the bucket system.
6. Planning effectively for customer departures during mornings.
7. Coordinating between service advisors and foreman.
8. Maintaining an updated and neat booking sheet.
9. Providing friendly and helpful customer service, offering accurate information.
10. Obtaining timely and accurate authorization from service plan and fleet companies.
11. Keeping filing up to date.
12. Sending debtors invoices promptly.

Specific Role Responsibilities

Costing Clerk Duties:

• Ensuring timely closure of all jobs.
• Costing all jobs according to the flat rate manual.

Bookings Clerk Duties:

• Assisting Service Advisors during peak times.
• Taking service bookings primarily between 07:30 and 10:00.
• Managing diary efficiently, ensuring correct daily hours using the bucket system.
• Planning effectively for customer departures during mornings.
• Coordinating between service advisors and foreman.
• Maintaining an updated and neat booking sheet.
• Providing friendly and helpful customer service, offering accurate information.
• Obtaining timely and accurate authorization from service plan and fleet companies.
• Keeping filing up to date.
• Sending debtors invoices promptly.

Qualifications and Experience

• 3-4 years of experience in a similar role.
• Matric (high school diploma).

Skills and Personal Attributes

• Attention to detail.
• Strong communication skills.
• Accuracy and speed.

How to apply:

https://hyundai.erecruit.co/candidateapp/Login

Please note that preference will be given to Equity candidates in line with the Company’s transformation targets.

Explore more opportunities within CareerJunztionZA at: https://careerjunctionza.co.za/jobs/