Job Details

📌 Job Title: Branch Manager
🏢 Company: Pepkor Lifestyle
🏬 Division: Incredible Connection
🏢 Business Unit: New Market
📍 Location: Alberton, Gauteng, South Africa
💼 Employment Type: Permanent
⏳ Closing Date: 14 April 2026

Company Overview

Pepkor Lifestyle is a leading South African retail group focused on delivering quality lifestyle products and services to consumers across the continent.

Within the Incredible Connection brand, the company offers innovative technology and lifestyle solutions supported by a strong customer-centric retail environment. Pepkor Lifestyle is known for career growth opportunities, leadership development, and a performance-driven culture.

Job Overview

Pepkor Lifestyle is seeking an experienced Branch Manager to lead operations at its Incredible Connection New Market branch in Alberton.

This permanent management role is ideal for a results-driven retail leader with strong experience in sales management, stock control, compliance, team leadership, and branch operations.

The successful candidate will drive store profitability, ensure exceptional customer service, and build a high-performing team.

Key Responsibilities

Sales & Customer Service

Drive branch sales performance and exceed targets
Implement customer retention strategies
Deliver exceptional customer service
Build long-term customer relationships
Monitor market and competitor trends

Stock & Inventory Management

Manage inventory levels effectively
Ensure stock availability
Minimize stock losses and shrinkage
Support demand planning and replenishment

Compliance & Risk Management

Ensure adherence to company policies
Maintain regulatory compliance
Implement risk management controls
Safeguard business assets and cash flow

Team Leadership

Lead and motivate branch staff
Coach and mentor team members
Drive performance management
Develop top talent and succession plans
Promote diversity and inclusion

Operational Management

Manage back-office operations
Oversee cash handling and transactions
Ensure branch operational efficiency
Support change management initiatives

Qualifications

Education

Grade 12 / Matric

Experience

Minimum 3 years proven retail management experience
Experience in a furniture or retail environment preferred
Mid-senior leadership experience

Skills

Strong sales and customer service leadership
Inventory and stock control
Financial and cash flow management
Compliance and risk management
Team leadership and talent development
Strategic thinking and decision-making
Market awareness and business acumen
Resilience and adaptability

CV Tips

Highlight branch or store management experience
Include sales target achievements and KPIs met
Showcase stock control and shrinkage management
Mention team size managed and leadership outcomes
Include cash handling and financial oversight duties
Highlight customer service and retention strategies
Showcase retail operations and compliance experience

Benefits of Joining the Company

Permanent leadership opportunity
Competitive salary and benefits
Career growth within Pepkor Lifestyle
Leadership development and mentoring
Opportunity to lead a recognized retail brand
Dynamic and innovative work environment

Company Policy

Pepkor Lifestyle is committed to diversity, inclusion, and equal opportunity employment. All applications are assessed based on qualifications, experience, and operational requirements.