Branch Manager – Operations (Road) at DSV – Apply Now!

Role Overview

DSV is seeking a skilled and driven Branch Manager: Operations (Road) to join our dynamic Cape Town team. This role demands a professional who can lead staff, optimize service delivery, manage budgets, and align branch operations with DSV’s strategic objectives.

You will be accountable for the branch’s financial performance, client satisfaction, service delivery standards, and operational efficiency. This is a high-impact leadership position that plays a key role in DSV’s commitment to excellence and innovation in logistics.

Key Responsibilities

• Lead and manage the delivery of strategic objectives through effective communication and motivation.

• Foster cross-functional collaboration with shared services and other branches.

• Manage operational performance and meet key delivery targets.

• Control costs, productivity, and profitability within the branch.

• Drive client retention through exceptional service and relationship management.

• Ensure compliance with internal controls, KPIs, quality standards, and local legislation.

• Analyze service failures and implement corrective action plans.

• Manage branch resources, fleet maintenance, and operational risk effectively.

• Uphold Quality, Safety, Health, and Environmental (QSHE) standards.

• Ensure vehicles (leased, owned, or outsourced) are roadworthy and compliant.

• Oversee financial forecasting, budgeting, and variance reporting.

• Encourage a culture of continuous improvement and staff development.

Minimum Requirements

• Education: BCom in Transport & Logistics (advantageous)

• Experience: 5+ years in logistics or courier industry in a managerial role

• Tech Skills: Intermediate proficiency in MS Word, Excel (pivot tables & formulas), PowerPoint, Teams, Outlook

• Knowledge:

  • Solid understanding of P&L, LRA, and BCEA

  • Budgeting and cost forecasting

  • Sales, HR, and industrial relations skills

• Other Requirements:

  • Excellent verbal and written communication

  • Time management and planning skills

  • Flexibility to travel

  • Own reliable transport and valid Code 8 license

Desired Competencies

• Strong decision-making and adaptability

• Team leadership and conflict resolution

• Public speaking and presentation skills

• Analytical thinking and process optimization

• Sales support and business development acumen

• Self-motivated, organized, and results-oriented

Why Join DSV?

• Global leader in logistics and supply chain

• Fast-paced and innovative environment

• Career growth and development opportunities

• Focus on performance and client-centric culture

• Inclusive and supportive work environment

Find similar jobs at:
👉 https://careerjunctionza.co.za/jobs/

💡 CV Tips for Branch Manager – Logistics

1. Quantify Achievements – Include metrics like “increased delivery efficiency by 20%” or “cut branch costs by R200,000 annually.”

2. Highlight Leadership Skills – Showcase team management, conflict resolution, and motivational examples.

3. Demonstrate Operational Excellence – Mention experience with fleet management, compliance, logistics systems, and cost control.

4. Tech-Savvy Approach – List tools and systems you’ve used, especially MS Excel (pivot tables, formulas).

5. Soft Skills Matter – Emphasize communication, adaptability, and customer service excellence.

6. Tailor It – Align your CV to the job by using keywords from the role description such as “P&L”, “compliance”, “fleet management”, and “performance metrics”.

🔗 Visit the DSV website: www.dsv.com