Branch Manager Role at Pepkor Lifestyle| Apply now!

Job Details

📝 Position Type: Permanent
📍 Location: Upington, Northern Cape, South Africa
🏢 Division: Sleepmasters
📅 Closing Date: 16 January 2026

The Branch Manager will oversee all operational aspects of the store, including staff management, customer satisfaction, stock control, financial performance, and overall branch profitability. The role requires a hands-on approach, strong leadership skills, and the ability to create a positive and productive work environment.

Company Overview

• Pepkor Lifestyle is a leading retail group in South Africa, operating multiple retail formats including Sleepmasters, Ackermans, and more.

• Focuses on delivering exceptional customer experiences and driving sustainable growth across its stores.

• Encourages innovation, teamwork, and a customer-centric approach in all aspects of its business.

Job Overview

• Lead and manage all store operations to ensure profitability and efficiency.

• Supervise and develop staff to maintain high-performance standards.

• Implement strategies to enhance customer experience and drive sales.

• Maintain a safe, organized, and appealing shopping environment.

Responsibilities

• Oversee daily sales performance and achieve branch targets.

• Manage administration, financial reporting, and store budgeting.

• Ensure stock management, inventory control, and proper merchandising.

• Maintain store presentation and compliance with company standards.

• Enforce safety and security protocols for staff and customers.

• Develop, motivate, and manage the store team effectively.

• Foster a customer-centric culture to enhance satisfaction and loyalty.

• Support teamwork, collaboration, and self-management within the branch.

Qualifications

Education:

• Grade 12 required

Experience:

• 3-5 years of retail management experience

• Proven track record of staff management and operational oversight

Skills:

• Business acumen and strategic thinking

• Strong verbal and written communication

• People management and leadership abilities

• Planning and organizational skills

• Problem-solving, judgment, and decision-making capabilities

• Customer service orientation and interpersonal skills

• Resilience, energy, and a results-driven mindset

CV Tips

• Highlight leadership and team management experience in retail.

• Emphasize achievements in sales growth, profitability, and customer satisfaction.

• Demonstrate ability to manage operations, stock, and financial processes.

• Include examples of resolving challenges and driving team performance.

Benefits

• Opportunity to lead a branch in a well-established retail brand.

• Exposure to strategic retail operations and customer-focused management.

• Professional development and career growth within Pepkor Lifestyle.

• Work in a supportive and performance-driven environment.

• Contribute to driving business growth and operational excellence.

Company Policy

• Pepkor Lifestyle promotes equal opportunity, diversity, and inclusion.

• Employees are expected to uphold ethical standards and integrity.

• Commitment to professional development and continuous learning.

• Focus on customer satisfaction, teamwork, and operational excellence.