Business Analyst Role at The PPS, Apply now!

Job Details

📌 Job Title: Business Analyst
🏢 Company: PPS 
💼 Job Type: Permanent (Full-Time)
📍 Location: Centurion, Gauteng, South Africa
🆔 Reference Number: PPS260408-2
📅 Closing Date: 15 April 2026
🏢 Department: System Support & Development

Company Overview

PPS Healthcare Administrators is a trusted provider of medical scheme administration services in South Africa. The organisation focuses on delivering efficient, compliant, and innovative healthcare solutions, ensuring improved member and provider experiences. With a strong emphasis on digital transformation, PPS continues to enhance operational excellence within the healthcare industry.

Job Overview

PPS Healthcare Administrators is seeking a dynamic Business Analyst to join its System Support and Development team. This role focuses on claims within the medical aid administration space, acting as a bridge between business stakeholders and IT teams. The successful candidate will drive system enhancements, improve workflows, and ensure efficient claims processing while maintaining compliance and accuracy.

Key Responsibilities

Stakeholder Management

• Liaise between business units, IT teams, and external stakeholders
• Present findings and influence decision-making
• Manage expectations across cross-functional teams

Business Analysis & Requirements

• Gather, analyse, and document business requirements
• Conduct workshops, interviews, and elicitation sessions
• Translate requirements into functional specifications

Data & Technical Analysis

• Use SQL, Excel, and Power BI for data analysis and reporting
• Develop dashboards and insights to support decision-making
• Collaborate with IT teams on system enhancements

Process Optimisation

• Map current processes and design improved workflows
• Identify inefficiencies in claims, membership, and finance processes
• Recommend and implement process improvements

Change Management & Training

• Support system changes and user adoption
• Develop training materials and guide users through transitions
• Ensure smooth implementation of new tools and processes

Qualifications

Education

• Matric (Grade 12)
• Bachelor’s Degree in Business, Finance, Economics, IT, or related field

Experience

• Minimum 3+ years’ experience in business analysis, projects, or implementation
• Experience in healthcare or medical aid administration (advantageous)

Skills

• Strong analytical and problem-solving skills
• Proficiency in SQL, Excel, and Power BI
• Knowledge of healthcare systems (e.g., MIP, Epic, Cerner, HL7)
• Experience with Agile methodologies and tools (e.g., Jira, MS Project)
• Process modelling skills (Visio, Lucidchart, draw.io)
• Excellent communication and stakeholder management
• Strong adaptability and emotional intelligence

CV Tips

• Highlight your experience in claims, healthcare, or insurance systems
• Include tools such as SQL, Power BI, and process modelling platforms
• Showcase projects where you improved workflows or system efficiency
• Emphasize stakeholder engagement and requirement gathering experience
• Quantify your achievements (e.g., reduced processing time, improved accuracy)

Benefits of Joining the Company

• Opportunity to work in a leading healthcare administration environment
• Exposure to advanced systems and digital transformation initiatives
• Career growth and development opportunities
• Collaborative and professional work environment
• Meaningful work improving healthcare service delivery

Company Policy

PPS Healthcare Administrators is committed to Employment Equity and inclusive hiring practices, including opportunities for persons living with disabilities. The company prioritizes internal candidates where possible and ensures fair, transparent recruitment processes. Integrity, honesty, and professionalism are essential values upheld across all roles.