Capitec Client Care
Are you a highly skilled Business Engineer with expertise in business process architecture, process improvement, and project management? Capitec Bank is looking for an experienced Business Engineer to support our vision and strategy by driving initiatives that enhance our organizational capability. This role offers an exciting opportunity to contribute to the development and implementation of business processes that support both operational efficiency and revenue growth.
If you are a motivated, self-starter with the passion and skills to make a real difference in the banking industry, we want you to join our team!
Why Choose Capitec?
✔ Innovative environment – Be part of a forward-thinking team that is always working on improving processes and systems.
✔ Professional growth – We support continuous development and offer opportunities to expand your career.
✔ Employee benefits – Competitive salary, wellness programs, and savings benefits.
✔ Collaborative culture – Join a team where your ideas are valued, and everyone works towards a common goal.
✔ Client-centric approach – Work with a team that always puts clients first and aims to make a difference in their financial lives.
About the Role
As a Business Engineer at Capitec, you will play a key role in aligning business process architecture and requirements with the bank’s strategic objectives. Your primary responsibilities will include:
- Business Process Architecture & Requirements: Provide business process architecture at an enterprise level for various Capitec business units, focusing on supporting new revenue growth initiatives.
- Driving Continuous Improvement: Work on post-implementation projects to drive continuous improvement, track business benefits, and operationalize the changes.
- Project Management: Develop change management plans, project plans, and design policies, procedures, and performance measures to ensure successful project execution.
- System Development: Translate business needs into IT system requirements, assisting in the development or procurement of IT solutions.
- Support Strategic Goals: Ensure business process improvements and initiatives are aligned with Capitec’s corporate strategies and objectives.
Ideal Candidate Profile
✔ Experience:
- 10+ years of experience in enterprise-wide, complex business design, development, and process improvement within an organization.
- Hands-on experience with Six Sigma, Lean, TOC, Business Improvement, and Agile methodologies.
- Experience in translating corporate strategies into initiatives and projects aimed at driving performance and growth.
- Proven ability to initiate and implement revenue growth initiatives and continuous improvement capabilities.
✔ Skills:
- Business Process Modelling skills (IDEF-0, BPMN, Enterprise Architect, Financial Modelling, etc.).
- Strong project management and change management skills.
- Strategic thinking with the ability to translate strategy into actionable initiatives.
- Communication and presentation skills for interacting with senior stakeholders.
- Client experience / client journey mapping expertise.
- Financial and process simulation modeling skills.
- Strong interpersonal and relationship management skills.
- Proficiency in MS Word, MS Excel, and MS Outlook.
Qualifications
✔ Minimum:
- Grade 12 National Certificate / Vocational.
✔ Ideal/Preferred:
- Post-graduate qualification in Information Technology or Engineering (or similar).
Key Competencies
✔ Leadership: Ability to lead and manage complex projects, collaborating across departments.
✔ Problem Solving: Able to identify areas for improvement and deliver impactful solutions.
✔ Project Management: Familiar with the Project Management Lifecycle, including methodologies like Agile and Lean.
✔ Commercial Thinking: Ability to view processes through a commercial lens and understand their impact on the organization’s bottom line.
Conditions of Employment
✔ Clear criminal and credit record.
✔ Willingness to travel nationally and internationally when required.
✔ Ability to work extended hours during periods of project implementation.
Capitec is committed to diversity, and applications will be considered in support of our employment equity goals. If you’re eager to bring your business engineering expertise to a dynamic team, we’d love to hear from you!
How to Apply
- Complete a short assessment to learn more about life at Capitec here.
- Click Apply Now to submit your application and join our journey towards becoming the best bank in the world!
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https://careerjunctionza.co.za/jobs/
Tips for CV related to this post:
- Showcase your experience in business process architecture and process improvement: Provide specific examples where you’ve worked on enterprise-wide projects or business improvements.
- Highlight your proficiency in Six Sigma, Lean, TOC, and Agile methodologies: Demonstrate how you’ve applied these frameworks to improve business outcomes.
- Emphasize your project management skills: Detail any experience with project lifecycle management, change management, and financial modeling.
- Include your qualifications and certifications: Mention any post-graduate degrees in IT, Engineering, or Business that relate to this role.
Capitec Bank is an authorized financial services provider (FSP 46669) and a registered credit provider (NCRCP13). Capitec Bank Limited Reg. No: 1980/003695/06
