Cash Centre Supervisor at Fidelity Services Group – Apply Now!

Join one of South Africa’s most trusted security and cash management companies! Fidelity Services Group is seeking a dedicated and detail-oriented Cash Centre Supervisor to oversee the accurate processing of deposits and to ensure exceptional service delivery within our Hermanstad branch. This role is vital in maintaining operational excellence and client satisfaction.

📝 Key Responsibilities:

✅ Open and close the Cash Centre (where applicable)
✅ Supervise and ensure adherence to Standard Operating Procedures
✅ Oversee the counting, verification, balancing, and reconciling of cash
✅ Address discrepancies with re-counts when necessary
✅ Maintain accurate documentation, daily reports, and statistics
✅ Ensure all schedules match physical counts and registers are signed
✅ Investigate and handle incident reports professionally
✅ Resolve client queries promptly and courteously
✅ Promote and uphold discipline, accountability, and client service excellence
✅ Be accountable for the branch in absence of the Manager

🎯 Minimum Requirements:

✔️ Grade 12 or equivalent
✔️ Clear criminal record
✔️ Computer literate
✔️ Minimum 2 years’ experience in a Cash Centre or similar role (advantageous)
✔️ Experience in treasury functions (advantageous)
✔️ Ability to multitask and perform under pressure
✔️ Willingness to work extra hours when required
✔️ Problem-solving skills to address operational challenges

🌟 Personality Attributes & Core Competencies:

🔸 Honesty and reliability
🔸 Excellent verbal and written communication skills
🔸 Attention to detail and numeric accuracy
🔸 Self-motivation and proactive approach
🔸 High alertness and accuracy levels
🔸 Customer-focused with planning and organizational skills
🔸 Strong team orientation

💬 About Fidelity Services Group

Fidelity Services Group is committed to ethical practices and continuous development of its human capital. We embrace diversity and support historically disadvantaged and Black female candidates as part of our transformation goals.

🔗 Find similar jobs at: https://careerjunctionza.co.za/jobs/

🧠 CV TIPS for This Role:

📌 Highlight numerical accuracy – Emphasize experience with counting, verifying, or handling cash.
📌 Show leadership experience – Include examples of supervising teams or taking initiative.
📌 Demonstrate problem-solving – Share scenarios where you resolved operational or client-related issues.
📌 Mention computer literacy – List relevant software like Excel or any cash management systems.
📌 Tailor your CV – Align your skills and achievements with the responsibilities listed in this post.

🌐 Company Website: https://www.fidelity-services.com