Cleaning Manager at Fidelity Services Group – Apply Now!

About the Role

Fidelity Services Group is seeking a professional and experienced Cleaning Manager for adhoc events and projects. As a key member of the Cleaning Services Division, you will oversee cleaning operations for selected events, managing both infrastructure and personnel to ensure high-quality service. Your leadership will be crucial in maintaining standards, ensuring client satisfaction, and driving business growth and retention.

Key Responsibilities

• Team Management: Oversee cleaning staff, ensuring proper allocation of tasks, shifts, and performance management.

• Quality Assurance: Conduct regular inspections to guarantee the highest cleaning standards at all times.

• Client Engagement: Meet with clients regularly, address their concerns, and ensure full satisfaction.

• Operations Coordination: Manage equipment and supplies, ensuring proper documentation, stock levels, and compliance with company procedures.

• Safety Compliance: Ensure all cleaning activities meet the regulations set forth by the Occupational Health and Safety Act, ensuring a safe working environment.

• Reporting and Documentation: Generate daily attendance registers, report on any issues, and ensure operational transparency with regional managers.

• Promoting Non-Recurring Business: Increase company revenue by promoting a full range of non-recurring cleaning services, including special events and projects.

Minimum Requirements

• Experience: At least 5 years in cleaning management, including expertise in window, carpet, and various other cleaning techniques.

• Qualifications: Matric and a tertiary qualification preferred.

• Background: Preferably from a sales/operations background with exposure to once-off projects.

• Skills: Strong computer literacy (MS Office, Excel), good administrative and organizational skills.

• Driving License: Valid driver’s license.

• Flexibility: Ability to work flexible hours as required by the nature of ad hoc events.

Ideal Candidate

The ideal candidate will possess excellent people management skills, be proactive, and have a methodical approach to solving problems. You should be able to think quickly on your feet, ensuring seamless operations for multiple events at a time. A strong background in administration and operations, combined with leadership experience, is essential to succeed in this role.

Additional Responsibilities

• Provide clear guidance and conduct regular performance appraisals for supervisors and team leaders.

• Attend meetings with clients and internal stakeholders to discuss site needs, issues, and improvements.

• Manage the budget for events and ensure the efficient allocation of resources.

Company Overview

Fidelity Services Group is committed to being a leader in the cleaning services industry. We uphold a high standard of excellence in delivering tailored cleaning solutions to our clients, backed by skilled professionals. As a diversified services group, we provide opportunities for growth and development within the company, encouraging advancement for our team members.

Find similar jobs at:

https://careerjunctionza.co.za/jobs/

Tips for CV

• Highlight Leadership Experience: Make sure to mention any prior experience in team management, especially in a cleaning or facilities management role.

• Skills in Operations: Emphasize your proficiency with operational tasks like scheduling, inventory management, and quality control.

• Customer Service: Showcase your ability to build and maintain client relationships.

• Technical Skills: Include any familiarity with cleaning machinery, as well as your proficiency in MS Office, particularly Excel.

• Flexibility: Since this role requires flexible hours, mention any experience with managing or working on a flexible schedule.

Company Website: https://www.fidelityservicesgroup.com/