Circana
About Circana 🌍
Circana (formerly IRI and NPD) is a leading global advisor on consumer behavior, leveraging technology, advanced analytics, and deep expertise to help brands and retailers unlock growth. Serving almost 7,000 clients, Circana delivers unparalleled insights into consumer preferences, store dynamics, and market trends. As a company committed to continuous learning, growth, and diversity, Circana provides a flexible work environment where your skills and ideas can thrive. Join our global team to help drive innovation and shape the future of consumer analytics.
Job Overview 🔍
The Client Analyst role at Circana is designed to support the Client Delivery team in ensuring high levels of client satisfaction. You will play a pivotal role in managing the build, maintenance, and dispatch of databases, reports, and online services for our clients. Collaborating closely with the CPG teams, you will ensure data accuracy and timely deliverables, contributing directly to operational success.
Key Responsibilities 🛠️
As a Client Analyst, your responsibilities will include:
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Operational Excellence 📊:
- Build and maintain databases and produce/refresh reports in line with client specifications.
- Ensure data accuracy by adhering to Circana’s standards and quality checks.
- Manage client requests and ensure deliverables are completed on time and to specification.
- Proactively troubleshoot and resolve any issues impacting deliverables.
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Client Centricity 💼:
- Act as the subject matter expert for your client portfolio.
- Contribute to client-specific deliverables by optimizing and maintaining databases and reports.
- Take ownership of your client deliverables and ensure their timely execution.
- Participate in Joint Operating Committee (JOC) meetings and client presentations.
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Collaboration & Communication 🤝:
- Partner with CPG, IT, and Data Input teams to resolve any issues affecting client deliverables.
- Keep all client artefacts up to date and ensure smooth collaboration with internal stakeholders.
- Foster continuous improvement initiatives within your client vertical.
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Market Awareness & Industry Insights 🌍:
- Conduct quarterly vertical store visits to review client products and gather insights.
- Stay informed about consumer behavior and FMCG trends, ensuring that your deliverables are relevant and timely.
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Internal Collaboration 🧑🤝🧑:
- Support the CPG teams by providing accurate data and ensuring timely execution of projects.
- Actively contribute to internal meetings, including knowledge shares and initiative sessions.
Measures of Success ✅
You will be evaluated on the following key metrics:
- Successful completion of training programs within the first 4 months.
- High client satisfaction through consistent and timely delivery of accurate data.
- Achievement of execution targets for client deliverables and ongoing improvement.
- Active participation in continuous improvement and collaboration initiatives.
- Strong problem-solving and troubleshooting skills.
Qualifications & Experience 🎓
Education:
- Tertiary Education in Data Science, Statistics, Data Analysis, or Data Management.
Experience:
- 2-5 years of experience in data processing, data analysis, or a related role within the FMCG industry.
Skills:
- Proficiency in Microsoft Office (Word, Excel, PowerPoint, Teams, Outlook).
- Basic understanding of MS SQL is an advantage.
- Strong attention to detail with a passion for data accuracy.
- Familiarity with consumer behavior and market insights in the FMCG sector.
Circana Behaviors 🌱
Circana seeks individuals who embody our core behaviors, including:
- Stay Curious: Continuously strive to learn and ask the right questions.
- Own the Outcome: Take full responsibility for decisions and actions.
- Center on the Client: Always add value for clients and meet their needs.
- Champion Inclusivity: Engage with respect, integrity, and empathy.
- Commit to Each Other: Foster collaboration and trust within the team.
Why Work at Circana? 🌟
Circana is dedicated to creating a diverse, inclusive, and collaborative work environment. We encourage continuous learning, personal growth, and innovation, offering flexibility to balance work and personal life. Join Circana to be part of a dynamic team that’s changing the future of consumer insights.
How to Apply 📝
If you meet the qualifications and are excited about the opportunity to work with a leading company in consumer behavior analytics, we encourage you to apply for the Client Analyst position at Circana.
Find Similar Jobs 🌐
Explore more career opportunities in data analysis, consumer behavior research, and more at CareerJunctionZA.
Tips for CV Related to This Post 📄
- Highlight Your Data Analysis Experience: Emphasize your experience with data processing, analysis, and report creation.
- Showcase Client Management Skills: Include any experience in managing client relationships, ensuring satisfaction, and delivering on-time reports.
- Proficiency in Tools: List your proficiency in tools like MS SQL, Excel, and other data management software.
- FMCG Industry Knowledge: Demonstrate your understanding of the FMCG industry and consumer behavior insights.
- Problem-Solving Abilities: Illustrate your ability to troubleshoot and resolve issues that impact client deliverables.
- Continuous Learning: Highlight your commitment to self-improvement and participation in development programs.
Join Circana and make an impact in the world of consumer insights! Apply now to take the next step in your data analysis career!
