Client Service Officer at Dept of Labour – Apply Now!

Full-time

UIF Division

Ready to kickstart your career in the public sector? The Department of Labour is hiring 24 enthusiastic and service-oriented Client Service Officers for various Labour Centres across South Africa. No prior experience is required – this is the perfect gateway for matriculants eager to make a difference and gain meaningful professional experience.

🧾 What You’ll Be Doing

As a Client Service Officer, your main role will be to support the Unemployment Insurance Fund (UIF) office and its clients with efficiency, care, and professionalism.

✅ Key Responsibilities

✔️ Provide customer-facing services for UIF benefits
✔️ Screen and process claims applications
✔️ Register continuation forms
✔️ Deliver frontline customer service and general admin support
✔️ Handle telephonic and face-to-face enquiries
✔️ Maintain accurate records and documentation

🛠️ Skills You’ll Need

📌 Excellent verbal & written communication
📌 Time management & organizational skills
📌 Computer literacy (Word, Excel, Email)
📌 Good customer service orientation
📌 Telephone etiquette
📌 Ability to handle sensitive queries with empathy
📌 Basic problem-solving and administrative skills

📍 Available Posts by Location

  • 🏢 Thaba-Nchu Satellite Office – Ref: HR 4/4/8/906 (x2)

  • 🏢 Bethlehem Labour Centre – Ref: HR 4/4/8/907 (x2)

  • 🏢 Sasolburg Labour Centre – Ref: HR 4/4/8/908 (x2)

  • 🏢 Mogwase Labour Centre – Ref: HR4/4/02/07 (x2)

  • 🏢 Vryburg Labour Centre – Ref: HR4/4/02/07 (x1)

  • 🏢 Potchefstroom Labour Centre – Ref: HR4/4/02/08 (x1)

  • 🏢 Christiana Labour Centre – Ref: HR4/4/02/09 (x1)

  • 🏢 Kokstad Labour Centre – Ref: HR4/4/5/5 (x2)

  • 🏢 Richmond Labour Centre – Ref: HR4/4/5/6 (x1)

  • 🏢 Ulundi Labour Centre – Ref: HR4/4/5/7 (x1)

  • 🏢 Dundee Labour Centre – Ref: HR4/4/5/8 (x1)

  • 🏢 Ladysmith Labour Centre – Ref: HR4/4/5/9 (x1)

  • 🏢 Estcourt Labour Centre – Ref: HR4/4/5/10 (x1)

  • 🏢 Mthatha Labour Centre – Ref: HR4/4/10/01 (x3)

  • 🏢 Kariega Labour Centre – Ref: HR4/4/10/02 (x3)

📧 How to Apply

To apply, send your application (Grade 12 certificate, certified ID copy, and updated CV) to the relevant regional email listed below. Be sure to include the Reference Number and Position Name in your email subject line.

📮 Email addresses by region:

👉 Find similar jobs at: https://careerjunctionza.co.za/jobs/

💡 CV TIPS for Entry-Level Public Sector Roles

📌 Start with a strong personal profile – Highlight your commitment to public service and people skills.
📌 Emphasize your Grade 12 – If you have strong marks in subjects like English, Business Studies, or Computer Applications Technology, be sure to list them.
📌 Highlight any community service or school leadership roles – These show initiative and a people-focused mindset.
📌 Use bullet points – Keep your formatting clean and easy to read.
📌 Avoid typos – Proofread carefully or ask someone else to check it.
📌 Tailor your CV – Focus on skills like communication, admin, basic computer literacy, and client interaction.

🌐 Official Website: https://www.labour.gov.za

To apply for this job please visit www.studentroom.co.za.