JOB DETAILS

🏢 Company: Clover South Africa
📍 Location: Constantia Park, Roodepoort, Gauteng, South Africa
📄 Programme Type: Learnership
👥 Number of Positions: 15
📆 Closing Date: 03 February 2026
📑 Reference Number: CLO260120-2

🏢 COMPANY OVERVIEW

Clover is one of South Africa’s leading dairy and consumer goods companies, with a strong reputation for quality, innovation, and people development. The company is committed to skills development, transformation, and creating opportunities for young South Africans to gain meaningful workplace experience in a professional environment.

🧾 JOB OVERVIEW

Clover is offering a Call Centre Learnership Programme for unemployed youth who are passionate about customer service and eager to gain experience in a world-class Call Centre environment.

Successful learners will be based at Clover’s Call Centre offices in Constantia Park, Roodepoort, while also attending prescribed classes. Upon completion, learners will have achieved a recognised NQF qualification and gained valuable customer service and call centre experience.

Applicants from the West Rand and surrounding areas are encouraged to apply.
Persons with disabilities are strongly encouraged to apply.

🧭 KEY RESPONSIBILITIES

📞 Customer Service

Deliver high-quality customer service at all times
Handle inbound and outbound customer interactions
Resolve customer queries and complaints through relevant stakeholders

📝 Order Processing

Capture and confirm customer orders accurately and on time
Inform customers of accounts on hold
Communicate order-related issues to internal stakeholders

💼 Sales Support

Promote Clover and Principal products
Offer new or additional products, including features and promotions

🤝 Teamwork

Collaborate with team members to achieve shared objectives
Participate in team meetings and support team values
Assist colleagues to ensure team targets are met

🎓 QUALIFICATIONS

📘 Education

Grade 12 / Matric or equivalent NQF Level 4
Matric completed within the last 5 years (2021–2025)
Minimum 55% average in English and Mathematics or Mathematical Literacy

🧑‍💼 Eligibility Requirements

Currently unemployed
Must not have participated in a learnership before
Advanced computer literacy
South African citizen

🛠 Skills & Competencies

Customer-focused mindset
Strong communication skills
Interpersonal effectiveness
Numerical ability
Proactive and action-oriented
Honest, consistent, and motivated
Ability to collaborate and work as part of a team

📝 CV TIPS (LEARNERSHIP)

Keep your CV clear and no longer than 2 pages
Clearly list your Matric subjects, results, and year completed
Highlight customer service skills, communication abilities, and computer skills
Include any volunteering, school leadership, or short courses
Ensure your contact details are correct and professional

🌟 BENEFITS OF JOINING CLOVER

Obtain a recognised NQF qualification
Gain hands-on experience in a world-class Call Centre
Improve employability through structured learning
Exposure to a professional corporate environment
Opportunity to develop communication, sales, and customer service skills

📜 COMPANY POLICY

Clover is committed to Employment Equity and Transformation. Preference will be given to candidates from designated groups in line with company policy.

If you are not contacted within 4 weeks of submitting your application, please consider your application unsuccessful.

To apply for this job please visit clover.graduate.erecruit.co.