Continuous Improvement Manager Role – Apply now!

JOB DETAILS

🧑‍💼 Job Title: Continuous Improvement Manager
🏢 Company: Hollard Insure
📍 Location: Parktown, Gauteng, South Africa
🗂 Department: Agile PMO Chapter
📊 Job Family: Data Analytics, BI & Continuous Improvement
⏰ Employment Type: Permanent
🆔 Reference Number: HOL260107-3
📅 Closing Date: 16 January 2026
📌 Number of Positions: 1

COMPANY OVERVIEW

Hollard Insure is one of South Africa’s leading insurance providers, recognised for its innovative approach, strong values, and people-first culture. The organisation is committed to delivering meaningful solutions that create real value for customers, partners, and employees.

Hollard embraces diversity, transformation, and inclusion, fostering a workplace where individuals are respected, supported, and empowered to contribute their unique perspectives.

JOB OVERVIEW

Hollard Insure is seeking a Continuous Improvement Manager to drive strategic optimisation initiatives across business and IT environments. Operating as an internal management consultancy, the Continuous Improvement team supports projects from concept through implementation, ensuring that business cases translate into measurable, realised benefits.

The role focuses on simplifying and optimising processes before automation, leveraging technologies such as AI, machine learning, and RPA only where they deliver clear commercial value.

KEY RESPONSIBILITIES

• Design and implement practical, value-driven continuous improvement solutions

• Identify root causes and develop sustainable process improvements

• Build compelling business cases and present recommendations to senior stakeholders

• Apply and enhance CI project management and optimisation frameworks

• Facilitate project meetings, implementation activities, and change management

• Track, measure, and report on the realisation of business case benefits

• Engage effectively with executive leadership and cross-functional teams

• Produce professional, high-quality reports and presentations

QUALIFICATIONS

Education

• Engineering degree or Honours degree (minimum requirement)

• Lean Six Sigma Green or Black Belt (advantageous)

• SAFe certification (beneficial)

Experience

• Strong programme and project management experience

• Experience within large consultancies and Lean optimisation environments

• Exposure to short-term insurance or financial services (advantageous)

Skills

• Lean process optimisation and root cause problem-solving expertise

• Analytical and systems thinking capability

• Target Operating Model and management system design

• Advanced Microsoft PowerPoint and Excel skills

• Strong stakeholder engagement, influence, and presentation skills

CV TIPS

• Clearly demonstrate Lean, CI, or optimisation project outcomes with measurable results

• Highlight business case development and benefit realisation experience

• Include certifications such as Lean Six Sigma or SAFe prominently

• Showcase experience engaging senior stakeholders and executive teams

BENEFITS

• Hybrid and flexible working environment

• Structured onboarding and role familiarisation

• Opportunities to work on high-impact, strategic initiatives

• Inclusive and diverse workplace culture

• Strong focus on personal growth, learning, and wellbeing

• Meaningful work aligned to the “Hollard Way of Working”

COMPANY POLICY

Hollard Insure is an equal opportunity employer committed to transformation, diversity, and inclusion. Employment decisions are based on merit and business needs, without discrimination on the basis of race, gender, disability, religion, sexual orientation, age, or any other protected characteristic. Hollard actively encourages applications from candidates with diverse lived experiences and supports a respectful, dignified, and inclusive work environment.