Experienced Credit Controller Position – Apply Now!

Job Description

RCL Foods is seeking to employ an experienced Credit Controller to join our Logistics Division, Vector Logistics. The primary purpose of this role is to facilitate the achievement of customer collection targets essential to the profitability of the company, manage overdue accounts, reduce company risk, and minimize losses.

Responsibilities:

Credit Control:

• Generate and dispatch invoices or Proof of Deliveries (PoDs) on time to enable prompt payment.
• Receive remittance advices from customers and allocate payments appropriately.
• Process all discounts and rebates for the Credit Supervisor to release before the close of month-end.
• Clear all allocated cash in the General Ledger.
• Prepare stock tolerance journals accurately, matching all debits and credits on the SAP system.
• Prepare General Ledger accounts for authorization and release before statements are run.
• Run statements on SAP prior to agreed monthly deadlines and distribute them to customers.

Customer Administration:

• Maintain compliance with credit limits for each customer and highlight potential non-conformance to the responsible supervisor before they exceed defined limits.
• Liaise with customers regarding their balances once statements have been distributed to ensure interim payments are made or assist with applications/documents for increases in credit limits as indicated by the credit analysis report.
• Report all transactions over 60 days to the Credit Supervisor.
• Process ‘stop supply’ instructions on SAP where customer non-payment has occurred, ensuring all necessary instructions and authorizations have been received.
• Liaise with customers to rectify account problems before implementing “stop supply” instructions.
• Advise customers when accounts are blocked and ensure all necessary internal departments are aware of the status of the customer/account.

Claim Processing:

• Investigate pricing claims on SAP, print invoices, and review deals on the system.
• Obtain authorization for valid deals on the prepared pricing cover sheet and distribute them within the department.
• Schedule the claim on SAP for pricing where no valid deal exists and provide supporting documentation to the relevant team members for processing.
• Manage stock claims (returns, damaged stock, shortage, etc.) by initiating the document flow.
• Assess if credit has been passed on queries and, if not, submit supporting documents electronically to the relevant site.
• Ensure stock claims are tracked on SAP and queries are finalized.
• Manage invalid claims by providing necessary proof or backup documents to the customer.

Minimum Requirements

• Relevant Finance Diploma or Degree.
• At least 3 years of experience in credit control, preferably within the FMCG sector.

Skills and Attributes:

• Strong understanding of credit management.
• Proficiency in SAP and other financial software.
• Excellent communication and negotiation skills.
• Ability to manage and resolve conflicts effectively.
• High attention to detail and accuracy.
• Ability to work under pressure and meet tight deadlines.