Customer Service Learnership at Tenacity – Apply Now!

🚀 Kickstart Your Career with Tenacity!

Are you an ambitious South African youth between 18 – 30 years, currently unemployed, and passionate about providing top-tier customer service? 📞 Tenacity is offering an exciting Learnership opportunity in Customer Service Call Centre for 2025 – a powerful first step towards a fulfilling career in financial services!

This 15-month structured programme combines classroom-based learning and practical, on-the-job experience, all while you earn a nationally recognised NQF Level 4 Certificate in Micro Finance.

📘 What You’ll Gain:

✅ National Certificate in Micro Finance (NQF Level 4)
✅ Real workplace experience in a leading customer service environment
✅ Mentorship from experienced professionals
✅ A platform to build your career in financial services

🛠️ Key Responsibilities:

✔ Handle inbound and outbound customer queries and complaints
✔ Provide exceptional customer service with professionalism and empathy
✔ Complete admin tasks related to account management accurately
✔ Resolve customer queries within SLA and SOP standards
✔ Follow company policies and procedures at all times

🎯 Minimum Requirements:

🔹 Matric (Grade 12) with Mathematics or Mathematical Literacy
🔹 Currently unemployed with little to no prior work experience
🔹 Not currently enrolled in full-time or part-time studies
🔹 Committed to a 15-month programme
🔹 Able to work shifts and weekends
🔹 No participation in any learnership or skills programme in the past 12 months

🌟 Ideal Candidate Traits:

🟢 Strong communication skills (verbal & written)
🟢 Passion for helping people and solving problems
🟢 Calm under pressure and quick-thinking
🟢 Team player with a positive, can-do attitude
🟢 Excellent time management and multitasking abilities
🟢 Adaptable to fast-paced environments

📥 How to Apply:

Apply Online for the Tenacity: Customer Service Call Centre Learnerships 2025 here:
🔗 Click here to apply

🔍 Find similar jobs at:

👉 https://careerjunctionza.co.za/jobs/

💡 CV TIPS for Customer Service Learnership Applications:

✔ Highlight Soft Skills: Showcase communication, empathy, patience, and teamwork
✔ Add a Strong Objective: Mention your passion for customer service and eagerness to learn
✔ Emphasise Matric Subjects: Especially if you passed Mathematics/Math Literacy
✔ Keep it Clean & Simple: Use a professional layout, clear headings, and correct grammar
✔ Mention Any Volunteer Work or Short Courses: Even small experiences count
✔ Tailor It: Use keywords like customer service, problem-solving, adaptability

🌐 Company Website: https://www.tenacityinc.co.za