Customer Service Representative in Eastwood | Apply Now!

Full-time
  • Full-time
  • Remote
  • Market Related ZAR / Month
  • Salary: Market Related

Outsourced

🏢 Company: Outsourced.ph
🗓 Job Type: Full-Time, Onsite
💼 Industry: BPO / Customer Support / Sales

Website: http://outsourced.co

🧾 About the Company

Outsourced.ph is a leading ISO-certified offshore outsourcing company in the Philippines, providing remote staff to top international firms. We’re proudly recognized as one of the Best Places to Work and certified by Great Place to Work™. With a fun, supportive environment and over 1,000 team members, we focus on growth, development, and work-life balance.

🎯 Role Overview

This is more than a customer support role — it’s a results-driven position. You’ll be responsible for handling inquiries, driving sales for SIM plans and internet services, and facilitating business partnerships. If you’re confident, persuasive, and eager to grow, we want you on our team.

🛠️ Key Responsibilities

  • Respond to inbound messages and calls from customers and partners

  • Convert leads into sales (e.g., SIM plans, NBN, upsells)

  • Pitch offers with clarity and persuasion

  • Manage collaboration and sponsorship requests

  • Follow up on leads and update CRM records

  • Educate customers about promotions and loyalty programs

  • Collaborate with sales and marketing to optimize performance

✅ Requirements

  • Bold communicator with a sales instinct

  • Prior experience in customer service or telesales (preferably in telecom or tech)

  • Ability to engage with customers and potential brand partners

  • Strong organizational skills and proactive follow-up habits

  • Familiarity with CRM/helpdesk tools is a plus

  • Fast learner who thrives in dynamic environments

🏢 Work Location

18th Floor, Citibank Square, Eastwood City Cyberpark
Quezon City 1110, Metro Manila, Philippines

📌 Additional Information

  • A background check will be conducted for all successful candidates

  • Ensure all required documents are submitted promptly

  • By applying, you authorize Outsourced.ph to retain your personal data for recruitment purposes for up to 1 year

💡 CV & Interview Tips

  • Highlight your experience in sales-driven environments

  • Emphasize any experience with CRM systems

  • Show enthusiasm for customer interaction and problem-solving

  • Be clear about your adaptability to a fast-paced BPO setup

🔎 Find similar jobs at: https://careerjunctionZA.co.za/

To apply for this job please visit outsourced.ph.