Customer Support at Jonsson Workwear – Apply Now!

Full-time

Jonsson Workwear

🌟 About Jonsson Workwear
Jonsson Workwear is a leader in providing high-quality workwear solutions for a wide range of industries. We are committed to delivering outstanding customer service, ensuring that every detail reflects our dedication to excellence. Our vision is centered around creating a brilliant customer experience, and our Customer Support team plays a key role in achieving this goal.

🔧 Key Responsibilities:

  • 📚 Product Knowledge: Gain a thorough understanding of our entire product offering to effectively meet customer needs.

  • 🤝 Customer Solutions: Connect customers to the right products and solutions based on their needs and requirements.

  • 📞 Direct Customer Interaction: Handle customer queries, concerns, and incoming calls with professionalism and care.

  • 📝 Quotation Preparation: Assist customers by preparing accurate quotations for current and future orders.

  • 💼 Order Management: Ensure efficient capturing and processing of new orders, and liaise with External Advisors when needed.

  • 🛒 Stock Management: Ensure products are well stocked and merchandised to the highest standards.

  • 💳 Point of Sale: Process customer payments and take responsibility for the cash desk when required.

  • 🗓️ Weekend Availability: Willingness to work weekends as needed to ensure smooth operations.

🧑‍💼 The Experience We’re Looking For:

  • 🧑‍🤝‍🧑 Customer Care: Previous experience in a customer-facing role, with a focus on service excellence.

  • 💬 Communication Skills: Well-spoken with a professional telephone manner and fluent in English, both written and spoken.

  • 💻 Computer Proficiency: Proficient in MS Office (Excel, Word, Outlook), with Syspro knowledge being an advantage.

  • 🧠 Attention to Detail: Strong organizational skills, with a focus on accuracy and efficiency.

💡 The Ideal Candidate:

  • 🤝 Dependable: A “go-to” person who others can rely on to get things done.

  • 💬 Excellent Communicator: Skilled at interacting with people and addressing their needs.

  • ⚡ Proactive: Takes initiative and is eager to deliver results with a sense of urgency.

  • 🔍 Detail-Oriented: Passionate about providing high-quality service and following through on tasks.

🌍 Diversity & Inclusion
Jonsson Workwear is committed to employment equity, encouraging applications from candidates from designated groups, including those with disabilities.

How to Apply:
If you’re passionate about delivering exceptional customer service and looking to join a dynamic team, click here to apply now!

Apply now at…https://job-boards.eu.greenhouse.io/jonssonworkwear/jobs/4539384101?gh_src=c2bd2652teu

Find similar jobs at:
https://careerjunctionza.co.za/jobs/

TIPS for CV related to this post:

  • Emphasize your customer service experience, especially in a similar role.

  • Highlight communication skills, especially telephone etiquette and writing.

  • Showcase computer literacy, especially with Excel and Syspro.

  • Include any experience working with Point of Sale (POS) systems and handling payments.

To apply for this job please visit job-boards.eu.greenhouse.io.