Customer Support at Jonsson Workwear – Apply Now!

Are you passionate about delivering world-class customer service?
Jonsson Workwear, South Africa’s trusted provider of high-quality workwear solutions, is looking for a Customer Support professional to join their team in Pretoria. This is your opportunity to be part of a values-driven, people-focused company where service excellence and customer satisfaction are at the heart of everything we do.

About the Role

As a Customer Support team member at Jonsson Workwear, you’ll play a key role in ensuring a seamless in-store experience for both new and existing customers. Your focus will be on service, relationship-building, and problem-solving — all critical to ensuring our customers get exactly what they need.

Key Responsibilities

• Deliver Exceptional Customer Service: Act as the face of the brand, ensuring every customer interaction is positive and solution-focused.

• Build and Nurture Relationships: Establish new customer connections and strengthen existing ones through personalized engagement.

• Product Knowledge: Leverage deep understanding of Jonsson Workwear’s offerings to recommend effective, high-performance workwear solutions.

• Collaborate with Team Members: Work closely with colleagues to ensure smooth operations and consistently high service levels.

• Order Processing & Support: Ensure timely and accurate handling of customer requests, from recommendations to transactions.

• Follow Through on Commitments: Be proactive, dependable, and always follow up to meet and exceed customer expectations.

• Maintain In-Store Standards: Ensure the store is clean, organised, and welcoming, reflecting the Jonsson Workwear brand.

What You’ll Bring

• Strong communication and interpersonal skills

• Customer-first mindset with a passion for helping others

• Proven ability to work efficiently and accurately under pressure

• A collaborative spirit and the ability to thrive in a team environment

• Retail or customer service experience is highly advantageous

• Ability to take initiative and follow through on tasks

Why Join Jonsson Workwear?

At Jonsson Workwear, we don’t just sell clothing—we empower South Africans through gear that supports safety, performance, and confidence. Our stores and teams are built on integrity, service excellence, and pride in what we do. Join a company that invests in its people, values growth, and builds careers, not just jobs.

Find similar jobs at:

🔗 https://careerjunctionza.co.za/jobs/

CV TIPS for Customer Support Roles

Boost your chances of landing the role with these key CV tips:

• Highlight Customer Service Experience: Include measurable outcomes like “handled 50+ customer queries daily” or “achieved 95% customer satisfaction rating.”

• Showcase Communication Skills: Mention examples where you solved customer issues or improved customer retention.

• List Tools & Tech: Include any point-of-sale systems, CRM platforms, or inventory software you’ve worked with.

• Tailor Your CV: Use keywords from the job description like “customer experience,” “order processing,” or “product knowledge.”

• Include Soft Skills: Show that you’re a team player, proactive, and able to handle pressure in a fast-paced environment.

Company Website:
🌐 https://www.jonssonworkwear.com