Data Capturer at MiWay – Apply Now!

About the Company

MiWay, part of the prestigious Sanlam Group, is a direct financial services company that champions customer freedom and convenience. We aim to provide an extensive range of online-managed services and insurance solutions, all under one digital umbrella. Driven by our core values—Energy, Freedom, Accountability, and Attitude—we cultivate a workplace of positivity, excellence, and customer-centricity.

If you are a go-getter who embraces challenges, respects others, and focuses on solutions, MiWay is the place for you.

Role Purpose

As a Data Capturer, your primary responsibility is to ensure the accurate processing, recording, and maintaining of critical administrative and client data. Your efforts will directly contribute to efficient internal processes and superior customer service delivery.

Key Responsibilities

• Capture and process high volumes of data with accuracy and attention to detail

• Maintain digital records and filing systems

• Assist with reporting and general administrative tasks

• Ensure quality assurance and compliance with company processes

• Support call centre functions where necessary

• Contribute to business efficiency by managing deadlines effectively

• Deliver excellent internal and external customer service

Qualifications and Experience

• Grade 12 / Matric (Essential)

• Minimum 12 months of experience in a call centre or administrative role

• Proficiency in Microsoft Office Suite and general computer literacy

• Excellent written and verbal communication skills

• Strong ability to multi-task, prioritize, and meet deadlines

Key Competencies and Attributes

• Organized and detail-oriented

• Self-disciplined and proactive

• Analytical thinker with a solution-oriented mindset

• Reliable with a strong attendance record

• Customer-focused and results-driven

• Professional and team-oriented

• Able to work flexible hours under pressure

• Demonstrates initiative and accountability

Why Build Your Career with MiWay?

MiWay offers a supportive, inclusive and growth-driven work environment that values your personal development and career goals. As part of the Sanlam Group, you’ll gain access to opportunities across multiple business clusters including Sanlam Fintech, Sanlam Life & Savings, Santam, and Sanlam Investment Group.

Transformation Commitment

MiWay is proudly committed to transformation and diversity. We strive to build an inclusive workforce that reflects the demographics of South Africa. Employment Equity is a key pillar in achieving this mission.

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💡 CV Tips for Data Capturer Positions:

1. Highlight Accuracy & Speed: Include measurable achievements like “Captured 1,000+ records per week with 98% accuracy.”

2. Mention Relevant Tools: Specify your proficiency in Microsoft Excel, CRM systems, or data management software.

3. Emphasize Administrative Skills: Showcase your ability to handle filing, record-keeping, or managing shared mailboxes.

4. Showcase Soft Skills: Communicate your attention to detail, time management, and ability to work under pressure.

5. Use Keywords: Include terms such as “data processing,” “client records,” “administrative support,” and “database management” to help your CV pass ATS filters.

🔗 Company Website: https://www.miway.co.za