Designer Role at The IDM in Cape Town- Apply now!

🎨 Job Details

🆔 Job Type: Permanent
🏢 Company: Intelligent Debt Management (IDM)
📍 Location: Cape Town, Western Cape, South Africa
⏰ Closing Date: 30 January 2026

🏢 About Intelligent Debt Management (IDM)

Intelligent Debt Management (IDM) is one of South Africa’s leading financial wellness and debt management organisations. IDM is committed to helping individuals regain control of their finances through ethical, transparent, and client-focused solutions.

The organisation places strong emphasis on brand trust, regulatory compliance, and responsible communication, making design a critical function within the business. The Marketing Team plays a key role in ensuring that all visual communication aligns with IDM’s values, complies with financial industry standards, and resonates meaningfully with consumers across multiple touchpoints.

🎯 Role Overview

IDM is seeking an experienced, creative, and detail-oriented mid-weight Designer to join its Marketing Team. This Through-the-Line (TTL) role involves producing and maintaining creative assets across ATL and BTL channels, ensuring consistency across multiple brand identities while meeting business and marketing objectives.

The successful candidate will work closely with the Head Designer and Creative Team, contributing to daily creative execution, concept development, and continuous brand refinement. This role requires a strong balance of strategic thinking, creative execution, collaboration, and compliance awareness.

🧩 Key Responsibilities

🎨 Design & Creative Execution

🖌️ Design Through-the-Line (TTL) creative assets across multiple brand CIs
💡 Develop new creative concepts aligned with business and brand objectives
♻️ Maintain, adapt, and update existing creative assets
📱 Create visuals for social media platforms, mobile apps, and marketing campaigns
🧠 Apply strategic thinking throughout the design process, not just execution

🤝 Communication & Collaboration

🤝 Build and maintain strong working relationships with internal creative and content partners
🧩 Collaborate closely with the Creative Team and other business units when required
🛠️ Troubleshoot design challenges and resolve issues efficiently

📜 Compliance & Governance

⚖️ Ensure all creative outputs comply with industry standards, regulations, and internal brand policies
🔍 Apply attention to detail to ensure accuracy, professionalism, and brand integrity

🧠 Key Attributes & Competencies

✔️ Strong team player with a collaborative mindset
✔️ Strategic, confident, and decisive designer
✔️ Agile and independent thinker with initiative
✔️ High ethical standards and strong discipline
✔️ Goal-driven with the ability to manage multiple priorities
✔️ Excellent organisational and time-management skills
✔️ Exceptional attention to detail
✔️ Ability to work efficiently under pressure and tight deadlines
✔️ Strong presentation, listening, and communication skills
✔️ Receptive to feedback and able to defend design rationale professionally
✔️ Resourceful problem-solver with the ability to generate multiple design solutions

➕ Advantageous Skills:
📷 Photography and videography
📱 Digital product or UI/UX design experience

🎓 Minimum Requirements

🎓 Education:
Matric with a relevant tertiary qualification in Visual Communication Design, Graphic Design, or equivalent

🧑‍💼 Experience:
✔️ Minimum of 5 years’ experience in a similar design role
✔️ Advertising agency experience and exposure to agile working methodologies (advantageous)
✔️ Experience using Asana or similar project management tools (advantageous)

🛠️ Technical Skills:
🎨 Advanced proficiency in Adobe Creative Cloud, especially Photoshop and Illustrator
🧩 Familiarity with Figma or other UI/UX tools is a strong advantage

📁 Portfolio Requirement:
A compelling digital portfolio link is mandatory, demonstrating:
• Clean and consistent design aesthetic
• Strategic problem-solving (not execution only)
• Strong application of multiple brand identities

❤️ Values & Client Focus

✔️ Must align with and live IDM’s values
✔️ Strong client-centric mindset, ensuring design always supports customer trust and clarity

📌 CV & Portfolio Tips

📝 Clearly highlight TTL design experience (ATL & BTL)
📝 Include examples of financial services or regulated industry work, if available
📝 Demonstrate brand consistency across multiple campaigns
📝 Showcase conceptual thinking, not just visuals
📝 Include a live portfolio link (Behance, personal website, or PDF)
📝 Keep your CV visually clean, professional, and easy to read

🏛️ Company Policy & Employment Equity

Intelligent Debt Management is committed to ethical recruitment practices and equal opportunity employment. Appointments are made in line with business needs and organisational values. Only shortlisted candidates will be contacted. If you do not receive feedback by the closing date, please consider your application unsuccessful.