Telesure Investment Holdings (TIH)

Are you passionate about people development and creating engaging learning experiences? TIH, one of South Africa’s leading financial service providers, is offering an exciting opportunity for a skilled Facilitator to join their dynamic Learning & Development team in Johannesburg. If you’re ready to influence professional growth and contribute to meaningful skills transfer in the insurance industry, this is the role for you!

🌟 Job Purpose

As a Facilitator at TIH, your role is to foster an interactive learning environment that bridges theory with real-world application. You’ll be responsible for planning, delivering, and evaluating engaging learning sessions, ensuring employees are equipped with the knowledge and skills needed to thrive in their roles.

🔧 Key Responsibilities

📚 Learning and Development Program Delivery

Facilitate engaging face-to-face and virtual training sessions.
Encourage learner participation through real-world activities and open conversations.
Adapt delivery methods to suit diverse learner needs while maintaining learning objectives.

🤝 Stakeholder Engagement

Build strong relationships with learners, managers, and internal stakeholders.
Collaborate with business units to ensure learning content aligns with company goals.
Engage actively with the Learning Management System (LMS).

🧠 Learning Content Design

Develop and refine course content, ensuring it’s relevant and impactful.
Apply a variety of instructional methods and assess their effectiveness in real-time.
Modify facilitation approaches to optimize understanding and retention.

🚀 Leadership Development

Design and deliver leadership development initiatives.
Integrate behavioural and theoretical elements into leadership training programmes.

📈 Learning Needs Analysis

Identify performance gaps and training needs through data analysis.
Recommend suitable Learning & Development solutions.

🛠️ Business Alignment

Stay informed about business challenges and align training with strategic goals.

💡 Innovation and Improvement

Use logical reasoning to refine learning approaches and solve training-related problems.
Maintain and enhance your professional capabilities through ongoing learning and accreditation.

🧾 Documentation and Reporting

Prepare training plans, materials, and reports.
Manage and update attendance records in the LMS.

🏫 Training Room Management

Ensure the training environment is professional, equipped, and conducive to learning.
Monitor adherence to training room code of conduct.

🎓 Education & Experience Requirements

Minimum Qualification:

Grade 12 / SAQA Accredited Equivalent (Essential)

Experience:

2–4 years in a facilitation role within the insurance industry (Essential)
Learning & Development industry experience (Advantageous)
Operational insurance background (Advantageous)

Why Join TIH?

TIH is a purpose-driven organisation committed to innovation and continuous growth. You’ll join a team that values development, collaboration, and excellence, offering you a platform to impact lives through education and support professional success.

🔗 Find similar jobs at:
https://careerjunctionza.co.za/jobs/

📄 TIPS for Crafting a Powerful CV for This Role:

Highlight Facilitation Experience: Emphasize your ability to design and deliver interactive training sessions.
Showcase Communication Skills: Demonstrate your comfort with virtual and face-to-face facilitation.
Demonstrate Business Understanding: Mention any experience working with corporate stakeholders or aligning training with business objectives.
Detail Learning Technologies Used: List any Learning Management Systems (LMS) or e-learning tools you have worked with.
Include Measurable Outcomes: Where possible, show the impact of your training (e.g., improved team performance, employee engagement, or reduced onboarding time).

🌐 Company Website:
https://tihsa.co.za

To apply for this job please visit wd3.myworkdaysite.com.