Floor Customer Advisor at The Jonsson Workwear – Apply now

Job Details

📍 Location: Bloemfontein, Free State, South Africa
🏢 Company: Jonsson Workwear
🛍️ Industry: Retail / Workwear
📄 Job Type: Permanent
🕒 Work Type: Full-time
♿ EE Position: Yes (Candidates from designated groups and persons with disabilities are encouraged to apply)

Company Overview

Jonsson Workwear is one of South Africa’s most respected and iconic workwear brands, dedicated to equipping hardworking professionals with premium-quality apparel designed for performance, durability, and comfort.

Every Jonsson Workwear branch is more than a retail store — it is a gateway into a world where hard workers are inspired, empowered, and supported to perform at their best across every industry and working condition. The company is deeply committed to excellence, customer experience, innovation, and employment equity.

Job Overview

The Floor Customer Advisor plays a vital frontline role in delivering the Jonsson Workwear customer experience. This position is ideal for an enthusiastic, well-presented, and customer-focused individual who thrives in a fast-paced retail environment and enjoys engaging with people.

As a versatile all-rounder, you will assist customers with expert product advice, maintain impeccable store presentation, and ensure every customer interaction reflects the Jonsson Workwear brand values.

Key Responsibilities

• Provide exceptional, professional, and friendly customer service at all times

• Engage with customers to understand their workwear needs and recommend suitable solutions

• Master the full Jonsson Workwear product range and communicate product benefits confidently

• Build and maintain strong customer relationships through trust, follow-ups, and reliability

• Assist customers throughout the full in-store journey, from product selection to checkout

• Process transactions accurately and efficiently

• Maintain high standards of store cleanliness, merchandising, and presentation

• Support team members and assist across various store functions when required

• Represent the Jonsson Workwear brand through professional appearance and conduct

• Show initiative, adaptability, and a willingness to learn new skills across store operations

Qualifications

• Grade 12 (Matric) – Essential

• Retail or customer service-related qualifications – Advantageous

Education

• Matric certificate with a good level of literacy and numeracy

• Ongoing learning and product training provided in-store

Experience and Skills

Experience

• Previous retail or customer-facing experience is beneficial

• Experience in sales, merchandising, or customer advisory roles is an advantage

Skills

• Excellent interpersonal and communication skills

• Strong customer service orientation

• Ability to confidently engage with diverse customers

• Sales awareness and solution-based thinking

• Ability to work well in a team environment

• Reliability, accountability, and attention to detail

• Willingness to learn and adapt in a dynamic retail environment

CV Tips for This Role

• Highlight any customer service, retail, or sales experience clearly

• Showcase examples where you assisted customers or solved problems

• Emphasise communication skills, reliability, and teamwork

• Include any experience working with products, stock, or POS systems

• Keep your CV neat, professional, and no longer than 2–3 pages

Company Policy

Jonsson Workwear is committed to Employment Equity and building a diverse workforce. Applications from candidates from designated groups and persons with disabilities are strongly encouraged.

Only shortlisted candidates will be contacted. All appointments are made in line with company policies and operational requirements.