TFG - Fabiani
Job Description
Responsibilities:
- Support store management to provide exceptional leadership to the team
- Ensure operational excellence with a customer-centric approach
- Generate high levels of motivation and commitment within the store
- Allocate time effectively, handle multiple tasks, and manage priorities
- Provide input on and manage merchandise and visual principles
- Drive performance through store KPIs (e.g., turnover, rewards, new accounts, visuals)
Qualifications:
- Matric certificate
Skills:
- Minimum 3 years of retail experience, including at least 1 year in store leadership
- High flexibility and adaptability to different customers and situations
- Demonstrated ability to work independently with a high sense of urgency
- Exceptional leadership, interpersonal, and communication skills
- Ability to work a flexible schedule to meet business needs
- Ensure customer satisfaction by executing our customer service strategy
- Skills in strategic sales planning and managing the sales process
- Proficiency in customer value management
Behaviours for Success:
- Tackling new opportunities and challenges with urgency, energy, and enthusiasm
- Building effective formal and informal relationship networks
- Developing strong customer relationships and delivering customer-centric solutions
- Making timely and effective decisions to keep the organization progressing
- Adopting innovations in digital and technology applications
- Creating a motivating climate for team members to excel and achieve objectives
- Utilizing feedback and reflection for personal development
- Strong verbal/written communication and organizational skills
- Ability to multi-task in a fast-paced environment
- Independent working capability and initiative
- High attention to detail
Employment Equity: Preference will be given to candidates from designated groups in terms of the Employment Equity Act.
About Us
Who We Are: TFG is a globally diversified retail portfolio with 34 specialty lifestyle and apparel brands that inspire our customers to live their best lives. Our vision is to create remarkable omnichannel experiences for our customers. At TFG, we value our people as our greatest asset and offer a launchpad for growth, providing endless opportunities across our diverse brands. We are purpose-driven, and joining our team means making a significant impact across the industry.
Our Team: @home, a premier homeware and furniture brand, seeks individuals who embrace the art of possibility and are dedicated to delivering a true omnichannel experience. If you love making people feel at home and are driven by exceeding business and guest experience, you will fit right in.
How to apply:
To apply for this job please visit fa-expc-saasfaprod1.fa.ocs.oraclecloud.com.
