Capitec Bank
Job Details
đź’Ľ Job Title: Forensic Investigator (Insurance)
🏢 Company: Capitec Bank
đź“Ť Location: Century City, Cape Town, Western Cape, South Africa
đź“„ Employment Type: Full-Time
🏦 Industry: Banking / Insurance / Forensics / Risk Management
âś… Employment Conditions: Clear criminal and credit record
Company Overview
Capitec Bank is a leading South African financial institution known for innovation, customer-focused services, and strong governance standards. Through its insurance division, the bank remains committed to protecting clients and the business against fraud, misconduct, and financial crime.
Capitec offers a professional and collaborative environment where specialists in risk, compliance, and investigations can contribute to safeguarding the integrity of the organisation.
Job Overview
Capitec is seeking a skilled Forensic Investigator (Insurance) to investigate fraud-related incidents within its insurance operations.
Working under the guidance of the investigations manager, the successful candidate will handle matters involving claims fraud, internal fraud, serious breaches of policies and procedures, and criminal syndicates.
This role requires strong investigative expertise, evidence gathering capabilities, and the ability to support disciplinary hearings and criminal proceedings while identifying control weaknesses and recommending preventative measures.
Key Responsibilities
- Investigate insurance claims fraud incidents
- Conduct forensic reviews into internal fraud cases
- Investigate policy breaches and misconduct matters
- Gather and preserve evidence for hearings and legal proceedings
- Prepare investigation reports and findings
- Support disciplinary and criminal cases
- Identify control weaknesses and risk gaps
- Recommend fraud prevention measures
- Develop training initiatives to strengthen fraud awareness
- Work with stakeholders to improve internal controls
- Support investigations involving criminal syndicates
Qualifications
Education
Minimum:
- Relevant tertiary qualification in Forensics or related field
Experience
Minimum:
- 3+ years’ experience as a Forensic Investigator or Forensic Auditor
Preferred:
- Proven experience in the financial services sector
- Insurance fraud investigations experience
- Experience preparing evidence for disciplinary and legal proceedings
Skills
- Analytical skills
- Communication skills
- Decision-making skills
- Reporting and documentation skills
- Negotiation skills
- Presentation skills
- Interpersonal and relationship management
- Computer literacy:
- MS Word
- MS Excel
- MS Outlook
Knowledge
Minimum:
- Investigation methods and procedures
- Criminal law
- Law of evidence
- Judicial processes
Preferred:
- Fraud and misrepresentation in the insurance industry
- Insurance claims fraud patterns
- Internal control processes
- Risk mitigation principles
CV Tips
To strengthen your application, ensure your CV includes:
- Specific fraud investigation cases handled
- Types of fraud investigated:
- claims fraud
- internal fraud
- financial misconduct
- Evidence gathering and reporting experience
- Experience supporting legal or disciplinary proceedings
- Knowledge of criminal law and evidence procedures
- Financial services or insurance sector experience
- Measurable achievements such as:
- fraud losses prevented
- control improvements implemented
- successful case outcomes
Pro Tip: Include keywords such as Forensic Investigator, Insurance Fraud, Claims Fraud, Evidence Gathering, Risk Controls, and Financial Crime to improve ATS visibility.
Benefits of Joining the Capitec Bank
- Work with one of South Africa’s leading financial institutions
- Opportunity to investigate high-impact fraud cases
- Exposure to insurance and banking risk environments
- Professional development opportunities
- Collaborative and specialist risk teams
- Competitive salary and employee benefits
- Career growth within risk and compliance functions
Company Policy
Capitec Bank is committed to diversity, inclusion, and employment equity.
Where feasible, all appointments support the achievement of the bank’s employment equity goals.
All successful candidates must meet compliance requirements, including a clear criminal and credit record check.
Capitec is an equal opportunity employer committed to integrity, professionalism, and excellence.
To apply for this job please visit careers.capitecbank.co.za.
