General Assistant at OPS 1 DIV 1 – Apply Now!

Are you a team player who enjoys working with people and keeping environments organized? Join OPS 1 DIV 1 as a General Assistant and kick-start your career in retail operations. This role offers a valuable opportunity to gain work experience in a structured and supportive setting.

🌟 About the Role

As a General Assistant, you’ll be at the heart of customer service and store maintenance. Your primary responsibility will be ensuring the store is neat, well-merchandised, and welcoming to customers. This includes restocking shelves, assisting with customer queries, and maintaining clean and safe areas.

🧠 Minimum Requirements

• Minimum Grade 10 or NQF Level 3 with at least 1 year of work experience, OR

• Grade 12 with no experience

• Proficient in English and the dominant local language

• Must have a valid South African ID or work permit

• Ability to perform basic calculations

• Willingness to work shifts, weekends, and public holidays

• Ability to work under pressure

🛠 Key Responsibilities

🛍 Customer Service

• Assist customers with product information and general inquiries

• Handle customer complaints and escalate when necessary

🧃 Merchandising

• Ensure stock is safely and accurately placed according to store layout and planograms

• Replenish shelves quickly and safely after stock is received

🧼 Housekeeping

• Keep aisles free from obstacles and hazards

• Ensure product displays are tidy and clearly priced

• Complete housekeeping checklists, including toilet and canteen duties

⚠️ Safety Compliance (OHSA)

• Always wear appropriate safety gear

• Ensure both staff and customers can move safely in your area

• Report safety risks to the Store Manager promptly

📦 Stock Management

• Report damaged goods

• Help reduce stock loss by monitoring your section

🧭 Core Values

• Integrity – Trustworthy and ethical behavior

• Accuracy – High attention to detail and task completion

• Client Focus – Positive and helpful customer interaction

• Personal Development – Commitment to self-growth through feedback and learning

🚀 Why Join OPS 1 DIV 1?

• Entry-level opportunity to learn and grow

• Develop essential retail and customer service skills

• Work in a supportive, people-focused team

• Be part of a company that values integrity and personal growth

🌐 Find similar jobs at:

https://careerjunctionza.co.za/jobs/

📄 CV TIPS for General Assistant Roles:

1. Highlight Customer Service Skills: Mention any experience working with people—even informal or volunteer roles.

2. Detail Physical Readiness: Retail often involves standing, lifting, and moving. Show you’re physically capable and ready to work shifts.

3. Add Achievements: List small wins like improving shelf displays or assisting a difficult customer.

4. Keep It Clear and Concise: Use simple language and bullet points to make your CV easy to scan.

5. Include References: Especially helpful if you have little formal experience—personal or school references can count.