Hotel Receptionist at The President Hotel – Apply now!

JOB DETAILS

🏨 Job Title: Hotel Receptionist
🏢 Company: The President Hotel
📍 Location: Bantry Bay, Cape Town, South Africa
💼 Job Type: Permanent
⏳ Closing Date: 14 February 2026
📎 Reference Number: PN06

🏢 COMPANY OVERVIEW

The President Hotel is one of Cape Town’s most iconic hospitality destinations, offering luxury accommodation, world-class dining, and exceptional guest experiences. Located in the heart of Bantry Bay, the hotel blends sophisticated comfort with warm, personalised service, creating memorable stays for both local and international guests.

🎯 JOB OVERVIEW

The Hotel Receptionist plays a key role in delivering a seamless guest journey from arrival to departure. This position is suited to a confident hospitality professional with strong front office experience, a passion for luxury service, and proven expertise using Opera PMS within a large hotel environment.

🧩 KEY RESPONSIBILITIES

• Deliver warm, professional guest welcomes and first impressions

• Manage efficient check-in, check-out, and billing procedures

• Respond to guest enquiries, requests, and concerns promptly

• Maintain service standards aligned with luxury hospitality expectations

• Manage reservations, emails, telephone enquiries, and front office administration

• Accurately capture guest data and process transactions using Opera PMS

• Complete detailed shift handovers according to procedures

• Coordinate effectively with Housekeeping, Porters, and other hotel departments

🎓 QUALIFICATIONS

Education

• Matric or equivalent qualification

Experience

• Minimum of 3 years’ hotel reception experience in a large hotel environment

• Proven experience in a 4 or 5-star hospitality setting

Skills

• Opera PMS proficiency (essential)

• Computer literacy, including Microsoft Office

• Strong communication and interpersonal skills

• High attention to detail and organisational ability

• Ability to remain calm and professional under pressure

• Professional grooming and presentation

📄 CV TIPS

• Clearly highlight your hotel reception and Opera PMS experience

• Mention the size and star rating of hotels you have worked in

• Emphasise customer service, professionalism, and teamwork

• Ensure your CV is fully updated, neat, and free of errors

• Include your availability and valid work status in South Africa

🌟 BENEFITS OF JOINING THE PRESIDENT HOTEL

• Competitive market-related salary

• Company contribution toward medical aid and pension fund

• Staff meals on duty and uniforms provided

• Ongoing training and career development opportunities

• Discounts on accommodation, dining, and selected hotel facilities

• Supportive and professional team environment

📜 COMPANY POLICY

The President Hotel is committed to fair, ethical recruitment practices and supports Employment Equity objectives. All applications are carefully reviewed, and only shortlisted candidates will be contacted. If no response is received within two weeks of the closing date, the application should be regarded as unsuccessful.