Job Details

Job Title: Human Resources Manager
Company: Marriott International / Protea Hotels by Marriott
Job Type: Full-Time
Industry: Hospitality / Human Resources
Location: Midrand, Gauteng, South Africa
Job ID: 26033273

Company Overview

Marriott International is one of the world’s leading hospitality companies, operating thousands of properties across the globe. Its portfolio includes premium and lifestyle brands that deliver exceptional guest experiences.

Protea Hotels by Marriott is one of Africa’s most recognised hotel brands, with a strong presence across multiple countries. Known for its commitment to quality service and local authenticity, Protea Hotels offers employees the opportunity to grow within a globally respected hospitality group.

Job Overview

The Human Resources Manager will support the daily operations of the HR department, overseeing recruitment, employee relations, training and development, and compliance. The role focuses on delivering effective HR services that align with business objectives while ensuring adherence to labour laws and company policies.

This position is ideal for candidates with HR experience who want to grow within the hospitality industry while contributing to employee engagement and organisational success.

Key Responsibilities

Support and manage recruitment processes, including sourcing, interviewing, and hiring employees.
Build relationships with external recruitment partners and attend job fairs.
Oversee candidate selection processes and ensure fair hiring practices.
Administer employee benefits and manage unemployment claims processes.
Coordinate employee onboarding and training programmes.
Ensure employees receive the necessary tools and training to perform effectively.
Maintain strong employee relations and communication channels.
Handle employee concerns using an open-door policy and escalate when necessary.
Ensure compliance with HR policies, labour laws, and internal procedures.
Maintain accurate employee records and ensure confidentiality.
Participate in safety committees and support workplace safety initiatives.
Manage workers’ compensation claims and employee wellbeing processes.

Qualifications

Education

High School Diploma / GED with 3 years HR or related experience,

2-year qualification in Human Resources, Business Administration, or related field with 1 year relevant experience.

Experience

Experience in human resources, recruitment, or employee relations.
Exposure to hospitality HR operations is advantageous.

Skills

Strong knowledge of HR processes and recruitment practices.
Excellent communication and interpersonal skills.
Understanding of labour laws and compliance requirements.
Organisational and administrative skills.
Ability to handle confidential information with discretion.
Strong problem-solving and decision-making abilities.
Ability to work in a fast-paced hospitality environment.

CV Tips

To improve your chances of being shortlisted:

Highlight your experience in recruitment, employee relations, and HR administration.
Include any exposure to hospitality or service industry environments.
Showcase your knowledge of labour laws and compliance practices.
Emphasise achievements such as successful hiring campaigns or training initiatives.
Keep your CV professional and clearly structured, focusing on HR impact and results.

Benefits of Joining the Company

Opportunity to work for a globally recognised hospitality brand.
Career growth within Marriott International.
Exposure to international HR standards and best practices.
Dynamic and diverse work environment.
Access to training and development opportunities.
Be part of a global team focused on service excellence.

Company Policy

Marriott International is an Equal Opportunity Employer committed to diversity and inclusion. The company ensures fair recruitment practices and does not charge any fees during the hiring process.

All applications are treated confidentially and processed in accordance with applicable labour laws and data protection regulations.

To apply for this job please visit careers.marriott.com.