HR Manager Role at NMI in Cape Town | Apply Now!

Full-time
  • Full-time
  • Cape Town, Western Cape
  • R600,000 – R1,000,000 ZAR / Year
  • Salary: R600,000 – R1,000,000

NMI

🏢 Company: NMI (South Africa)
📍 Location: Cape Town, Western Cape
💼 Role: People Manager (HR Manager)
🧑‍💼 Employment Type: Permanent, On-site
💰 Salary Range: R600,000 – R1,000,000 (experience dependent)

About the Company

NMI is a global payment technology company enabling innovative businesses, fintechs, SMBs, and startups to process payments seamlessly. As a platform powering millions of transactions worldwide, NMI focuses on delivering flexible, secure and accessible payment solutions. In South Africa, NMI is building an innovative operation and seeks a senior HR professional to help shape culture, ensure compliance and support leadership as the team grows.

Role Overview

The People Manager will serve as NMI South Africa’s most senior HR professional and its local employment law expert. Operating as a trusted advisor to leadership, the role blends strategic HR partnership with hands-on operational execution. The incumbent will lead employee relations, workplace culture, benefits administration, compliance, training, investigations, CCMA representation and HR governance. This role is essential for ensuring that local operations run smoothly and that South African labour requirements are met within a global organisational context. Evening work is required to align with US time zones.

Key Responsibilities

Strategic HR Leadership

  • Serve as a core member of the South Africa onsite leadership team.

  • Shape and maintain a positive workplace culture aligned to NMI’s global values.

  • Develop and implement HR policies tailored to South African legislation and organisational needs.

  • Advise global and local leaders on strategic people matters.

  • Lead employee engagement, retention and culture-building initiatives.

Employee Relations & Compliance

  • Manage onboarding, offboarding and full employee lifecycle processes.

  • Identify and proactively mitigate employee relations risks.

  • Conduct or coordinate workplace investigations with global People partners.

  • Manage disciplinary processes in compliance with legislation and company policy.

  • Ensure compliance with LRA, BCEA, EEA and all South African labour requirements.

  • Represent NMI at CCMA hearings with demonstrable success.

Benefits & Total Rewards

  • Oversee local benefits programmes and relationships with external providers.

  • Manage leave, statutory reporting and compliance.

  • Support market benchmarking for South African compensation structures.

  • Maintain vendor relationships with payroll, medical aid brokers and related service partners.

Training & Development

  • Deliver training to global managers on South African labour law and cultural awareness.

  • Coach leaders on performance management, conflict resolution and best-practice HR.

  • Facilitate leadership capability development.

Qualifications & Experience Required

  • Bachelor’s degree in Human Resources, Labour Law or a related field.

  • 5–7 years of progressive HR generalist and leadership experience.

  • Proven success representing employers at CCMA with positive outcomes.

  • Strong working knowledge of South African employment legislation and case law.

  • Experience working within a global or multinational organisation (US exposure required).

  • HR certification such as SABPP or CPHR SA is advantageous.

Essential Skills & Competencies

  • Strong legal knowledge with the ability to apply labour law practically.

  • Advanced conflict-resolution, mediation and negotiation skills.

  • Strong verbal and written communication abilities.

  • High cultural intelligence and experience working with global teams.

  • Strategic business acumen with balanced employee advocacy.

  • Strong facilitation and training delivery capabilities.

  • Adaptability, resilience and comfort working later hours.

  • HRIS proficiency and strong capability across MS Office.

Why You’re a Great Fit for This Role

  • You have successfully handled complex CCMA cases and understand South African employment law deeply.

  • You thrive in leadership settings and enjoy shaping organisational culture.

  • You are comfortable coaching global managers and navigating cross-time-zone collaboration.

  • You think strategically while executing operational HR with precision.

  • You appreciate the value of non-traditional working hours in a global team structure.

What We Offer

  • Competitive salary and comprehensive benefits.

  • Opportunity to influence and shape NMI’s South African HR environment.

  • Leadership exposure and high organisational visibility.

  • Professional development and global career growth potential.

  • Inclusive, collaborative company culture.

  • Discovery Medical Aid, Stratum Gap Cover, TELUS Health EAP.

  • Bonusly rewards programme and family-friendly policies.

Working Arrangements

This position is fully on-site in Cape Town. Working hours are 12 PM – 9 PM SAST to support the US-aligned People function and broader global operations.

CV Application Tips 

  • Highlight your CCMA experience prominently with examples of successful case resolutions.

  • Demonstrate your knowledge of South African labour law and application in complex scenarios.

  • Emphasize experience working with global or US-based teams.

  • Showcase achievements in culture transformation, employee engagement and leadership coaching.

  • Use measurable outcomes (e.g., reduced ER cases, improved retention, process improvements).

  • Include any HR certifications or advanced labour-law training.

  • Highlight system proficiency, policy design work, and training programmes delivered.

Employment Equity & Compliance Statement

NMI is an Equal Opportunity employer committed to diversity, inclusion and fair recruitment practices. Reasonable accommodations will be provided to applicants with disabilities. All employment offers are subject to background and financial checks. By submitting your application, you consent to the processing of your personal information as outlined in NMI’s privacy policy.

To apply for this job please visit job-boards.greenhouse.io.