IT Site Support Coordinator At Abbott – Apply Now!

Abbott, a globally recognized healthcare innovator, is hiring a highly motivated IT Site Support Coordinator to join our Information Technology team based in Roodepoort. As a world leader committed to improving health outcomes, we offer a dynamic environment for IT professionals to make a meaningful impact.

In this exciting role, you’ll be instrumental in ensuring the smooth operation of onsite and remote IT services while supporting critical business functions and enhancing the user experience.

🌐 Your Core Responsibilities Will Include:

• Deliver on-site and remote technical support for users and leadership teams.

• Manage incident tickets routed from the Global Service Desk, resolving them promptly.

• Support system infrastructure: PCs, printers, scanners, mobile devices, VPNs, and LAN/Wi-Fi connectivity.

• Ensure workstations are fully operational for new employees from Day One.

• Execute IT asset management, software installations, and compliance checks.

• Uphold regulatory and security standards including ISO, FDA, and SOX.

• Collaborate with vendors to maintain and upgrade hardware/software.

• Keep track of IT supplies, assets, and ensure accurate documentation.

• Participate in system deployments, rollouts, and other IT projects.

✅ What You Need To Succeed:

• Education: National Diploma or Bachelor’s Degree in Information Technology or related field.

• Experience:

  • Proven track record in providing hands-on end-user technical support.

  • Experience with system deployments, large-scale rollouts, or project coordination.

  • Experience in mentoring or supervising team members is advantageous.

• Technical Skills:

  • Proficiency in Windows OS, Active Directory, VPN, SCCM, anti-virus tools, mobile devices, and general network troubleshooting.

  • Familiarity with ITIL practices and SOX compliance standards.

💡 Key Attributes:

• Strong problem-solving and analytical skills.

• Excellent customer service orientation and communication skills.

• Able to work independently and manage priorities in a fast-paced environment.

• Willingness to work flexible hours or travel when needed.

🌟 Why Abbott?

• Be part of a global healthcare leader committed to innovation and patient wellbeing.

• Work in an inclusive environment that supports diversity, sustainability, and continuous development.

• Gain exposure to international systems, compliance standards, and enterprise-scale IT operations.

Find similar jobs at:
👉 https://careerjunctionza.co.za/jobs/

📄 CV TIPS for This Role:

✅ Highlight technical support experience – Focus on roles where you solved hardware/software issues or supported IT infrastructure.
✅ List certifications/tools – Mention your familiarity with tools like SCCM, VPN, AD, and ticketing systems (e.g., ServiceNow).
✅ Showcase problem-solving – Share examples where you quickly diagnosed and fixed IT challenges.
✅ Quantify achievements – e.g., “Resolved 95% of tickets within SLA” or “Deployed 150+ systems during national rollout.”
✅ Mention soft skills – Communication and time management are crucial in this customer-facing role.

Company Website: https://www.abbott.com