IT Support Technician at Maersk – Apply Now!

Full-time

A.P. Moller - Maersk

IT Support Technician at Maersk – Apply Now!

Location:

  • Cape Town, Western Cape (Bellville, Belcon Street)

  • Durban, KwaZulu-Natal (Cato Ridge, Harrison)

Employment Type:
Permanent | Full-Time

About Maersk:
A.P. Moller – Maersk is a global leader in integrated logistics, moving 20% of global trade every day. We operate in over 130 countries with a team of 100,000+ dedicated professionals. Our mission is to connect and simplify supply chains while fostering a diverse, inclusive, and collaborative work environment.

Position Overview:
We are looking for two experienced IT Support Technicians to join our dynamic Technology Operations Team. One role is based in Cape Town and the other in Durban. In this role, you’ll ensure smooth IT operations, enhance end-user experiences, and help drive our commitment to innovation and operational excellence.

Key Responsibilities:

  • Provide comprehensive technical support for hardware and software issues.

  • Manage IT asset lifecycle: installation, movement, upgrades, and decommissioning.

  • Coordinate office relocations and ensure seamless IT transitions.

  • Maintain up-to-date records of IT hardware and software for audits and compliance.

  • Conduct training sessions to enhance end-user IT skills and minimize support tickets.

  • Troubleshoot IT infrastructure issues in collaboration with internal/external partners.

  • Offer on-call support during critical incidents, ensuring business continuity.

  • Provide support across various locations, with occasional travel required.

  • Adhere to IT processes and Service Level Agreements (SLAs) for quality delivery.

  • Assist with IT procurement in line with company procedures.

  • Act as a local coordinator for hardware/software upgrade projects.

Required Experience & Skills:

  • Experience: 3-5 years in a similar IT support role, preferably in a large organization.

  • Technical: Proficient in Microsoft products, troubleshooting, server and network basics, Active Directory, and PC hardware/peripherals.

  • Business: Strong communication, customer service, ownership, problem-solving, multitasking, and organizational skills.

  • Certifications: Relevant IT certifications (CompTIA, Microsoft) are advantageous.

Why Join Us?
At Maersk, you’ll be part of a global powerhouse known for its innovation, resilience, and people-centric culture. We embrace diversity and welcome talent from all backgrounds, fostering a supportive environment where your skills and career can thrive.

Be part of a team that values your growth and plays a crucial role in keeping our global operations running smoothly.

Find similar jobs at:
👉 https://careerjunctionza.co.za/jobs/

💡 TIPS for CV related to this post:

  • Highlight Certifications: Make sure your CV clearly lists all relevant IT certifications (e.g., CompTIA, Microsoft, Cisco).

  • Showcase Problem-Solving Skills: Use bullet points to describe complex technical issues you’ve resolved.

  • Quantify Achievements: Include metrics where possible (e.g., “Reduced IT downtime by 20%”).

  • Detail Technical Proficiency: Clearly outline your experience with software, hardware, networks, and troubleshooting.

  • Soft Skills Matter: Don’t forget to emphasize your communication, customer service, and teamwork abilities, which are key for IT support roles.

  • Continuous Learning: Highlight any recent upskilling, courses, or workshops you’ve attended.

Visit the company website:
🌐 https://www.maersk.com

To apply for this job please visit maersk.wd3.myworkdayjobs.com.