IT Technician at Ivanhoe Mines – Apply Now!

Job Overview:
Ivanhoe Mines, a globally recognized leader in mining and resource extraction, is looking for an experienced IT Technician to join its dynamic team in Johannesburg, Gauteng. This is a permanent position that provides an excellent opportunity to contribute to the technology and infrastructure that supports Ivanhoe Mines’ groundbreaking projects in Southern Africa. The successful candidate will play an integral role in supporting IT systems and applications, ensuring that the company’s operations continue to run smoothly and efficiently.

About Ivanhoe Mines:
Ivanhoe Mines is a leading Canadian mining company focused on becoming a global leader in the supply of critical resources that enable the world to transition to a low-carbon future. With key projects in the Democratic Republic of Congo and South Africa, Ivanhoe is at the forefront of mining, with a commitment to innovation and sustainable practices. Join a global team working on world-class projects such as the Kamoa-Kakula copper mine and the Platreef palladium-rhodium-platinum-nickel-copper-gold discovery.

Key Responsibilities:

• Technical Support: Provide direct support to internal and external users via phone, email, or network interaction. Troubleshoot and resolve hardware and software issues efficiently.

• System and Network Installation: Install, configure, and maintain ICT equipment including desktops, laptops, printers, data projectors, and more to ensure optimal performance and functionality.

• Monitoring & Reporting: Regularly monitor and evaluate ICT systems, ensuring compliance with internal standards and policies. Conduct audits to maintain the accuracy of technology resources and asset registers.

• User Management: Set up new users, create accounts, and manage access permissions for various IT systems used within the organization.

• Network Support: Provide first-level network troubleshooting, addressing and resolving networking issues swiftly or escalating when necessary.

• Hardware and Software Maintenance: Maintain and repair all company hardware, including desktops, laptops, and printers. Oversee inventory, ensuring all assets are tracked and prepared for disposal when required.

• Security Management: Assist in the implementation of security protocols to protect the organization’s data and systems, ensuring compliance with cybersecurity measures.

• Collaboration: Work closely with team members to foster a positive, efficient, and communicative work environment. Share knowledge and provide technical guidance to colleagues.

Requirements:

• Experience: Minimum 5 years of hands-on experience in data management, hardware and software support, and IT troubleshooting.

• Qualifications:

  • Grade 12 (Matric) certificate.

  • CompTIA A+ Certification.

  • CompTIA Network+ Certification.

  • Valid driver’s license.

  • Degree or Diploma in an ICT-related field (preferred).

  • CompTIA Security+ Certification.

  • MCSA (Microsoft Certified Solutions Associate) Certification.

  • CCNA or Fortinet NSE4-7 certification (advantageous).

• Skills & Competencies:

  • In-depth understanding of TCP/IP protocols.

  • Excellent troubleshooting abilities for both hardware and software issues.

  • Knowledge of network infrastructure and the ability to resolve related issues.

  • Strong communication skills, with the ability to work independently and as part of a team.

• Other:

  • Must be able to perform administrative duties including reporting and auditing of IT equipment.

  • Willingness to continuously learn and develop within the field of IT support.

  • Ability to work outside regular hours when necessary.

Why Join Ivanhoe Mines?

• Be part of a forward-thinking, global mining company that is paving the way for sustainable resource extraction.

• Work on innovative projects that contribute to the global transition to a low-carbon future.

• Access to continuous professional development and growth opportunities.

• Competitive salary and a supportive, collaborative team environment.

Application Instructions:

Please apply by submitting your CV in PDF format, along with certified copies of your ID/passport, driver’s license, and qualifications (certification must be within the last 3 months). If you have not been contacted within 30 days of the application closing date, please consider your application unsuccessful.

Find similar jobs at: https://careerjunctionza.co.za/jobs/

Tips for CV Related to this Post:

1. Highlight Certifications: Clearly mention your certifications, such as CompTIA A+, Network+, Security+, MCSA, or CCNA, as these are crucial for the role.

2. Experience with Specific Tools: List the tools and systems you have experience with, such as networking infrastructure, hardware platforms, or software you’ve worked with in past roles.

3. Demonstrate Problem-Solving Skills: Provide examples of situations where you’ve resolved complex IT issues, showing your ability to troubleshoot and find effective solutions.

4. Technical Expertise: Ensure that your CV emphasizes your technical expertise in areas like network management, hardware maintenance, and cybersecurity protocols.

5. Tailor to the Job: Customize your CV to reflect the job requirements, focusing on your experience with ICT installations, user management, and security management.

Company Website:

www.ivanhoemines.com