IT Technician at Sizwe Africa IT Group – Apply Now!

💼 About the Role:

Sizwe Africa IT Group is actively hiring a skilled IT Technician to join our team in Nelspruit. This position is perfect for a self-driven and technically skilled individual who is passionate about IT support, hardware and software troubleshooting, and client satisfaction.

If you enjoy solving technical challenges, thrive in a customer-focused environment, and have a keen interest in growing your career with one of South Africa’s leading IT solutions providers—this opportunity is for you.

✅ Key Responsibilities:

• Perform hardware and software troubleshooting for desktops, notebooks, and printers.

• Travel to client sites to resolve technical issues and complete service calls within SLA timelines.

• Conduct monthly stock takes, manage inventory, and ensure safekeeping of company equipment.

• Accurately complete job cards and electronic system entries.

• Repair and maintain VOIP systems, routers, switches, UPS systems, and other network devices.

• Provide after-hours standby support when required.

• Assist in identifying new business opportunities through excellent service delivery.

• Follow all administrative processes and company policies diligently.

• Support management with any ad hoc duties as needed.

🛠️ Skills & Experience:

• Level 1: A+ Certification + up to 2 years of experience.

• Level 2: A+ and N+ Certification + 2–3 years of experience.

• Level 3: A+ and N+ Certification with MCSE or CCNA + 5+ years of hands-on experience.

• Proven ability to repair desktops, laptops, printers, and other IT infrastructure.

• Solid knowledge of VOIP, networking hardware, and software.

• Good understanding of stock control and administrative documentation.

• Excellent communication and client service skills.

• Strong problem-solving mindset and ability to work under pressure.

• Valid driver’s license is essential.

• Must pass security clearance (if required by client).

🌱 Self-Development & Growth:

At Sizwe Africa IT Group, we are committed to your professional development. You’ll be expected to stay current with technological trends and continuously improve your skills through internal learning paths.

Why Join Sizwe Africa IT Group?

• Competitive remuneration

• Opportunity for professional growth

• Supportive team and leadership

• Work with leading technologies

• Exposure to enterprise-level client environments

🔗 Find similar jobs at:
https://careerjunctionza.co.za/jobs/

📝 CV Tips for IT Technician Roles:

• Tailor Your CV: Emphasize relevant certifications (A+, N+, MCSE, CCNA) and technical skills.

• Quantify Achievements: Include examples like “Resolved 95% of service calls within SLA” or “Reduced hardware downtime by 40%”.

• Highlight Soft Skills: Showcase communication, teamwork, and time management—these matter as much as tech know-how.

• Use Keywords: Include terms like “desktop support”, “network troubleshooting”, “VOIP”, and “IT asset management” to improve discoverability.

• Professional Formatting: Keep it clean, easy to scan, and no longer than two pages for intermediate roles.

🌐 Company Website:
https://www.sizwegroup.co.za