Operations Internship at The Services SETA – Apply Now!

Internship Details

📌 Job Title: Provincial Operations Intern
🏢 Organisation: Services SETA
📍 Location: Provincial Offices – All Provinces, South Africa
📅 Closing Date: 29 December 2025
🆔 Reference Number: SS-129
📄 Job Type: Contract Internship
💰 Salary: R7,000 per month

Available Locations and Number of Positions

📍 Cape Town (2)
📍 East London (3)
📍 Port Elizabeth (2)
📍 Durban (5)
📍 Bloemfontein (1)
📍 Kimberley (1)
📍 Klerksdorp (1)
📍 Polokwane (3)
📍 Nelspruit (2)
📍 Johannesburg (6)

Company Overview

The Services Sector Education and Training Authority (Services SETA) is mandated to facilitate skills development and workforce growth within South Africa’s services sector. Through internships and workplace exposure programmes, Services SETA supports graduates in gaining practical experience while contributing to national development goals.

The organisation is committed to professional service delivery, ethical conduct, and stakeholder engagement across all provincial offices.

Internship Overview

The Provincial Operations Internship provides comprehensive administrative and operational exposure within Services SETA’s provincial offices. Interns will support reception services, office administration, stakeholder engagement, and project-related activities.

This role is ideal for graduates seeking experience in administration, public service operations, project support, and stakeholder relations within a structured institutional environment.

Key Responsibilities

• Uphold the professional image of Services SETA at all times

• Manage the reception area in line with organisational quality standards

• Welcome and assist visitors, including offering refreshments when required

• Provide support to walk-in clients and visitors

• Keep visitors informed of waiting times and service progress

• Maintain cleanliness and order in the reception area

• Report and follow up on maintenance issues until resolution

• Answer and route incoming calls efficiently and professionally

• Screen calls and manage messages accurately and timeously

• Keep callers informed when placed on hold

• Perform basic troubleshooting for minor office issues

• Photocopy, scan, file, bind, and distribute documents

• Provide typing and clerical support as requested

• Receive and dispatch courier packages

• Collate information for reporting purposes

• Support Services SETA projects and initiatives

• Assist with scheduling monitoring, evaluation, and induction visits

• Prepare site visit and project reports

• Provide additional clerical support for project activities

• Assist with outreach programmes and stakeholder engagements on-site and off-site

Qualifications and Requirements

Education

• National Senior Certificate or equivalent (minimum NQF Level 4)

• National Diploma or equivalent qualification (NQF Level 6) in:

  • Business Administration

  • Public Administration

  • Project Management

  • Human Resources

  • Or a related field

Skills and Competencies

• Strong administrative and organisational skills

• Professional communication and customer service ability

• Attention to detail and accuracy

• Ability to manage multiple tasks and priorities

• Computer literacy (MS Word, Excel, scanning and filing systems)

• Strong interpersonal skills

• Ability to work independently and within a team

• Ethical conduct and professionalism

Internship Application Tips

• Clearly state your qualification and NQF level

• Highlight any administrative, reception, or office support experience

• Emphasise communication, organisation, and customer service skills

• Show willingness to work in a public sector or stakeholder-facing role

• Tailor your CV to reflect clerical, project support, and office administration exposure

• Keep your CV structured, concise, and professional

Policy

Services SETA is committed to ethical recruitment practices and equal opportunity employment in line with applicable legislation and organisational policies.