Operations Supervisor Role at Aramex | Apply Now!

Job Details

🏢 Company: Aramex
🎓 Job Title: Operations Supervisor
📍 Location: South Africa (On-site)
🕒 Workplace: On-site
⏳ Job Type: Permanent

Company Overview

Aramex is a global logistics and transportation leader, operating in over 65 countries and providing express delivery, freight forwarding, and supply chain solutions. In South Africa, Aramex delivers domestic and international courier services, focusing on operational excellence, customer satisfaction, and innovative logistics solutions. The company is committed to creating a safe, compliant, and efficient work environment while fostering employee growth.

Job Overview

The Operations Supervisor at Aramex ensures that express and domestic operations run efficiently and in compliance with company procedures. The role emphasizes fleet management, facility oversight, operational cost optimization, and the leadership of operational teams to maintain high performance standards.

Key Responsibilities

Fleet Management

• Maintain detailed files for all company vehicles with complete histories and documentation

• Ensure vehicle licenses, inspections, and roadworthiness are up to date year-round

• Optimize fleet costs, including repairs, tyres, spares, and maintenance

• Identify cost-saving opportunities and communicate suggestions to management

• Control high-cost areas: tyres, fuel consumption (fraud detection), and spares

• Implement fraud prevention measures for petrol cards, vehicle keys, and spares

• Maintain warranties and oversee follow-up for repairs and maintenance schedules

• Plan vehicle maintenance schedules in collaboration with Senior Supervisors and Operations Manager

• Conduct daily and spot checks to ensure operational compliance with vehicle checklists

• Assist Senior Operations Supervisor with new vehicle acquisitions and budgeting

Facilities Management

• Ensure upkeep of company premises, including wash bays and outdoor areas

• Oversee timely repairs and maintenance of all building systems and equipment

• Manage maintenance budgets and supplier contracts

• Conduct scheduled testing for generators, alarms, security, and access systems

• Investigate facility damages and implement corrective actions

• Apply 5S principles and maintain high housekeeping standards

• Source and manage suppliers for ad hoc facility maintenance in collaboration with the Office Manager

Leadership & Team Management

• Build, mentor, and develop high-performing operational teams

• Set clear direction and operational objectives

• Promote collaboration across departments and break silos

• Drive accountability and execution within the operations team

• Encourage innovation, inclusion, and a growth mindset among staff

Qualifications

Education & Experience

• Matric / Grade 12 or equivalent

• Degree or equivalent qualification preferred

• Minimum 5 years’ experience in operations management

• Minimum 3 years’ management experience

• Valid Code 10 Driver’s License with a valid Public Driver’s Permit (PDP)

• Proficiency in Microsoft Office applications (Word, Excel, Outlook)

Skills & Competencies

• Leadership: Team development, delegation, execution, and accountability

• Problem Solving: Crisis management, operational challenges, and decision-making

• Communication: Clear reporting, stakeholder engagement, and interpersonal skills

• Analytical Skills: Data analysis, cost monitoring, and process optimization

• Operational Excellence: Fleet and facilities management, planning, and compliance

• Soft Skills: Adaptability, innovation, growth mindset, inclusion, collaboration

CV Tips for This Role

• Highlight prior experience in operations management, including fleet and facilities oversight

• Demonstrate cost-saving initiatives and operational efficiency improvements

• Emphasize leadership and team development achievements

• Showcase experience in compliance, process optimization, and reporting

• Include proficiency in MS Office and data management

• Include valid Code 10 license and PDP if applicable

Benefits of Joining Aramex

• Lead and develop operational teams in a fast-paced, global logistics environment

• Exposure to both fleet and facilities management

• Opportunities for career growth and professional development

• Work in a structured and compliance-driven operational setting

• Gain experience in cost optimization, process improvement, and strategic operations

Company Policy

Aramex is committed to Employment Equity and diversity. Candidates are evaluated based on merit, qualifications, and alignment with operational standards. Internal candidates are considered where possible to support talent development. Equity candidates are encouraged to apply in line with company policy and local employment legislation.