OPS Administrator – West Rand | Apply Now!

Full-time

Fidelity Services Group

Job Overview

Fidelity Services Group is seeking a skilled and proactive OPS Administrator to join our team in Roodepoort. If you thrive in a dynamic environment, excel in administration, and have strong communication skills in both English and Afrikaans, this role is for you. As an OPS Administrator, you’ll be responsible for supporting the Regional Manager and overseeing key operational tasks, including scheduling, report compilation, and client liaison.

Key Responsibilities

  • Administrative Support:

    • ✔ Coordinate meetings, prepare agendas, and take minutes.
    • ✔ Maintain the Regional Manager’s diary and filing system.
    • ✔ Screen and prioritize documentation and correspondence.
    • ✔ Answer and direct calls to the Regional Manager.

  • Operational Coordination:

    • ✔ Organize operational travel and accommodation bookings.
    • ✔ Manage CAPEX orders and operational expenses.
    • ✔ Compile weekly and monthly operational reports, including crime statistics and staff headcount updates.

  • Client Liaison:

    • ✔ Investigate and resolve client complaints within prescribed timelines.
    • ✔ Maintain excellent communication and ensure issues do not recur.

  • Human Resource Assistance:

    • ✔ Manage AR headcount, promotions, terminations, and staff requisitions.
    • ✔ Assist in managing excess leave requests.

  • General Administrative Support:

    • ✔ Assist Area Managers and Training Instructors with ad hoc tasks.
    • ✔ Ensure the cleanliness and security of the AR department and Regional Manager’s office.
    • ✔ Serve as an EHS representative for the AR department.

Qualifications & Experience

  • Minimum Qualification: Matric certificate (Grade 12).
  • Language Skills: Excellent communication skills in both English and Afrikaans.
  • Technical Skills:
    • ✔ Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook).

Core Competencies & Skills

  • ✔ Strong organizational and time-management skills.
  • ✔ Ability to work under pressure and meet deadlines.
  • ✔ Action-oriented with a drive for results.
  • ✔ Integrity and trustworthiness.
  • ✔ Managerial courage and the ability to handle sensitive situations.
  • ✔ Strong interpersonal skills and political savvy.

Additional Attributes

  • ✔ Self-starter with the ability to work independently.
  • ✔ Attention to detail and problem-solving skills.
  • ✔ Ability to handle confidential information discreetly.

Why Join Fidelity Services Group?

At Fidelity Services Group, we prioritize our team’s well-being, provide opportunities for growth, and foster a collaborative work environment. If you’re looking to advance your career in administration while working in a fast-paced, challenging, and rewarding role, then apply today!

How to Apply

Interested candidates are invited to submit their applications via the “Easy Apply” button. Don’t miss out on this exciting opportunity to join a leading company in the security services industry.

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Tips for CV Related to this Post

  1. Highlight Administrative Experience: Be sure to emphasize any previous roles where you managed diaries, organized travel, or took minutes in meetings.
  2. Showcase Communication Skills: Since bilingual communication is a key aspect of this job, highlight your proficiency in both English and Afrikaans.
  3. Demonstrate Organizational Skills: If you’ve had experience handling large amounts of data, managing reports, or overseeing operations, make sure to include that.
  4. Use Action Verbs: Focus on action verbs such as “coordinated,” “managed,” “implemented,” and “resolved” to convey your role in previous tasks.
  5. Keep It Relevant: Tailor your CV to reflect the specific skills mentioned in the job description.