People & Culture Operations Manager at Plan International – Apply Now!

About Plan International

Plan International is a globally recognized humanitarian and development organization, dedicated to advancing children’s rights and equality for girls. With over 85 years of experience, we have transformed the lives of millions of children across more than 80 countries. We work relentlessly to combat poverty, violence, exclusion, and discrimination, empowering children and young people to unlock their full potential.

We believe that every child has the power to create change—and we won’t stop until all are equal.

The Role: People & Culture Operations Manager

We are seeking a dynamic People & Culture (P&C) Operations Manager to join our team in Addis Ababa. This pivotal role will ensure the smooth operation of all P&C functions in accordance with Plan International Ethiopia (PIE) policies and procedures.

You will be at the forefront of supporting staff and managers, ensuring HR policies are effectively operationalized and contributing to a healthy, safe, and inclusive work environment.

Key Responsibilities

• Oversee daily P&C operations, ensuring compliance with PIE policies and global standards.

• Provide proactive guidance on employee relations, grievance resolution, workplace safeguarding, and employee safety.

• Coordinate departmental audits and manage performance monitoring systems.

• Act as the primary point of contact for Programme Area P&C representatives, offering support in performance management, training, and development initiatives.

• Collaborate closely with Programme Area and Emergency Response Managers to identify and address staff needs.

• Drive implementation of Plan’s safeguarding, gender equality, and inclusion policies across all departments.

• Facilitate training and induction sessions to ensure all staff are well-versed in P&C protocols.

What We’re Looking For

Education & Experience:

• Bachelor’s or Master’s degree in Human Resources or a related field.

• Minimum of 7 years of relevant HR experience within the INGO sector, with at least 3 years in a managerial role.

• Strong understanding of Ethiopia’s labor laws and HR best practices.

• Proven ability to collaborate across departments and influence at all organizational levels.

Key Skills:

• Excellent leadership, coaching, and mentoring capabilities.

• Strong negotiation and conflict resolution skills.

• Deep commitment to safeguarding, gender equality, and inclusion.

• High-level organizational and multitasking skills.

Preferred:

• Experience in complex humanitarian settings.

• Familiarity with Plan International’s global policies and processes.

Why Join Us?

By joining Plan International, you’ll be part of a culture that embraces inclusivity, equality, and justice. We offer opportunities to make a tangible impact in communities, and to work in a supportive, growth-focused environment.

Safeguarding Commitment

At Plan International, safeguarding children and young people is at the core of everything we do. All potential hires will undergo rigorous pre-employment checks aligned with our safeguarding policies.

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📄 Top CV Tips for This Role:

• Highlight Leadership: Showcase your experience managing HR operations and teams, especially within NGOs or international organizations.

• Demonstrate Compliance Knowledge: Include your understanding of labor laws, especially if you have experience with Ethiopian labor regulations.

• Showcase Soft Skills: Emphasize your ability to resolve conflicts, handle grievances, and foster an inclusive workplace.

• Quantify Achievements: Provide metrics where possible—e.g., “Reduced employee turnover by 15% through improved retention strategies.”

• Training & Development: List any initiatives you’ve led that focused on staff training, professional development, or performance management.

🌐 Company Website: https://plan-international.org