Receptionist Role at The SANBS in Vereeniging | Apply Now!

📍 Company: South African National Blood Service (SANBS)
🏢 Location: Zone Admin, Vereeniging / Kopanong, Gauteng, South Africa, 1930
💼 Department: Administration / Office Support
📄 Position Type: Permanent
📅 Closing Date: 7 December 2025
📝 Reference Number: sanbs_003071

🔍 Introduction

The South African National Blood Service (SANBS) is looking for a professional and courteous Receptionist and Switchboard Operator to join our Zone Admin team in Vereeniging. This key role ensures that all visitors, customers, and callers are assisted efficiently, maintaining high standards of service, professionalism, and communication.

🎯 Key Responsibilities

Reception Duties

• Welcome and direct visitors, customers, suppliers, and members of the public to the correct departments.

• Maintain a professional and friendly reception environment.

• Manage and maintain the office filing system for administrative purposes.

Switchboard Duties

• Handle all incoming calls and internal queries professionally and efficiently.

• Direct calls to relevant staff members while maintaining excellent customer service.

• Assist with any administrative duties related to reception and office support.

Administrative & General Responsibilities

• Support the Zone Admin team with general clerical tasks.

• Ensure accurate record-keeping and documentation of visitor interactions.

• Coordinate office communications and ensure smooth flow of information.

🛠 Qualifications & Experience

• Education: Minimum Grade 12.

• Experience: At least 2 years as a Receptionist or Switchboard Operator.

• Proficiency in MS Word and Excel.

• Excellent telephone etiquette and customer service skills.

• Strong verbal and written communication abilities.

Competencies & Behaviours

• Customer service orientation and professionalism.

• Ethical behaviour and integrity in all tasks.

• Problem-solving skills and teamwork.

• Self-management and accountability.

• Strong organizational and planning abilities.

💡 CV Tips for Receptionist and Switchboard Roles

• Highlight previous receptionist or switchboard experience with specific duties.

• Showcase proficiency with MS Office and office communication tools.

• Emphasize excellent communication, customer service, and interpersonal skills.

• Provide examples of multitasking or handling high call volumes.

• Demonstrate professionalism, reliability, and attention to detail.